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Superdrug Sales Consultant Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 90 interview experiences · FREE TO READ

1.6 Rounds average
Easy Typical difficulty
76.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Superdrug.

Showing 3 of 90
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Superdrug

Sales Advisor

Sales · nearly a year ago

Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Case

It was an easy process, just be yourself and smile. Dress casual, wear something black and offer good customer service examples, examples how you worked under pressure and give examples if you had an angry customer what did you do

Confirmed questions3 questions
  • Can you give an example of customer service and how you helped customers?
  • Tell me about a time you worked under pressure.
  • What was your response when dealing with an angry customer?
Superdrug logo
Superdrug

Sales Advisor

Sales · a year ago

Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral Technical

The interview process was pretty informal. It started with some questions about using initiative and what my favorite product was. The interview was held in the manager's office. The manager had to step away a couple of times to take calls on his headset. After that, there was a background check.

Confirmed questions2 questions
  • Can you tell me about a time you had to take the initiative?
  • Which product was your favorite?
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Superdrug

Sales Advisor

Sales · more than a year ago

Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral Technical Presentation

I saw the Sales Advisor job on Indeed and applied on the company site. HR called me 3 days later to ask why I wanted to work at Superdrug. I discussed my skills for the role, my familiarity with the store, and how often I shop there. The next day, I had an in-store 1:1 interview with the store manager. It went well. We started with questions, then I spent 10 minutes interacting with customers in the store, welcoming them and asking if they needed help. Afterwards, we had more questions. The manager and staff were friendly. A week later, I got an email saying I didn't get the job. I called for feedback and was told I would have been hired, but they had internal transfers and had to give the position to existing employees. It was good practice, but I'm curious how they knew about the transfers.

Confirmed questions8 questions
  • What makes you want to join Superdrug?
  • Could you tell me about yourself, perhaps your education or work history, and throw in something unique that would make me remember you?
  • Can you recall a situation where you had to work under pressure?

Superdrug Sales Consultant Interview Questions

Quoted word for word from Superdrug interview reports.

If someone is buying a fake tan spray, what other two products might you suggest?

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Suppose a customer is purchasing fake tan, what additional items might you suggest they buy?

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If a customer was buying toothpaste, what complementary item would you suggest they also buy?

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If a customer buys self-tan and toothpaste, what other products might you suggest they also buy?

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If a customer was interested, which items would you suggest they buy between fake tan and toothpaste?

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If a customer is buying hair colourant, what two other products would you suggest and why?

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If a customer was buying toothpaste, what extra items would you suggest they also purchase?

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If a customer is buying foundation, what two other products would you suggest to them and why?

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What is the importance for sales advisors to be aware of the company's profit margins and top-selling products?

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Formats, difficulty and experience

Across all 90 Superdrug interview reports.

Interview formats

Behavioral 50.6%
Presentation 19.2%
Other 12.8%
Technical 10.5%
Case 3.5%

Interview difficulty

Easy 51.1%
Average 43.3%
Difficult 5.6%

Candidate experience

Negative 8.9%
Positive 76.7%
Neutral 14.4%