Superdrug Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 17 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Superdrug.
Superdrug
Retail Assistant
Entry Average Positive experience No offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Presentation Other
Superdrug called me after I applied and asked me to come in for an interview, offering me a couple of days to choose from. I wore smart casual clothes, but more on the smart side, and showed up a little before the scheduled time. Initially, I had a one-on-one chat with someone. Then, they asked me to stand by the door for about 5-10 minutes and hand out samples for the interview. After that, I went back inside and was asked a few more questions. The whole thing lasted about 30 minutes.
Confirmed questions5 questions
- Regarding your availability, can you tell me more?
- Could you offer some advice to Superdrug customers concerning gift purchases?
- What guidance would you provide to Superdrug customers about self-tanning?
Superdrug
Retail Assistant
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Recruiter call Technical screen
Interview formats
Behavioral Behavioral
So the interview process started with some competency and scenario questions with the manager. After that, we moved on to the more standard interview questions, like telling me about yourself, why you want to work here, and discussing my past work experience.
Confirmed questions2 questions
- What makes you want to join Superdrug?
- Could you elaborate on why you are interested in working for Superdrug?
Superdrug
Store Assistant
Entry Average Negative experience No offer 2 rounds
Interview process
Technical screen Phone screen
Interview formats
Behavioral Other
So the first part was this video interview thing, you know, where you just record yourself answering 6 questions. If you passed that, you went onto the second and last round, which was a phone call with someone from head office. It all seemed to go really well, they pretty much told me I had the job on the phone, we were chatting about stuff you'd talk about after getting the job offer, so I really thought I was successful. Then a couple days later, I got an email saying I didn't get it. It's a bit of a letdown, they kind of fill you with false hope.
Confirmed questions1 question
- Tell me about a time you did more than expected for a customer.
Superdrug Retail Associate Interview Questions
Quoted word for word from Superdrug interview reports.
“What guidance would you provide to Superdrug customers about self-tanning?”
Read reports →“Could you offer some advice to Superdrug customers concerning gift purchases?”
Read reports →“What other things would you recommend a customer if they wanted to buy a face wash?”
Read reports →“What information do you have about Superdrug?”
Read reports →“Did you try to push the star buys?”
Read report →“Can you tell me what you know about Superdrug?”
Read report →“Could you sell some promotional products at the front of the store?”
Read report →“Tell me about your favorite Superdrug product.”
Read report →“Tell me about a time you used common sense.”
Read report →Formats, difficulty and experience
Across all 17 Superdrug interview reports.