Subway Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 26 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Subway.
Subway
Store Manager
Mid Average Negative experience Decline offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Presentation
Interview formats
Behavioral Technical Presentation
I applied online and got a call for a phone interview. It was standard, gave me enough info about the job. Then, I was asked to come in for a face-to-face interview at the store with the regional manager and store manager. It felt unprofessional and uncomfortable because it was in the customer area. The whole thing felt like overkill for this role, like they were trying to make it seem more important than it is. They wanted me to do a trial shift making sandwiches, but I didn't go because the whole process was just too much for a simple job like this.
Confirmed questions1 question
- If a staff member calls out sick on your day off, what would you do?
Subway
Store Manager
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical
After sending in my resume, I had a one-on-one with the district manager. Then, the director joined us. We talked about my work habits, how I handle different scenarios, my experience with Subway, what I enjoy about working there, and my expectations for a management role. The whole conversation was very positive and energetic, just like Subway artists should always be.
Confirmed questions1 question
- What's your approach to resolving disagreements between team members?
Subway
Store Manager
Manager Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Technical Behavioral
I didn't get a call for an interview right away. So, I called them about a week after I applied. Once I interviewed, I was hired immediately! After the supervisor saw how I work and what I'm capable of, they decided to train me as a Manager. I've been with Subway since.
Confirmed questions3 questions
- There were simple math problems, but nothing too hard.
- Tell me about your work ethic.
- What are your skills?
Subway Store Manager Interview Questions
Quoted word for word from Subway interview reports.
“What is the cost of sales?”
Read reports →“What would you do if a customer wanted to return bread and get their money back?”
Read reports →“If a staff member calls out sick on your day off, what would you do?”
Read reports →“Do you believe the customer is always right?”
Read reports →“What is your preferred sandwich?”
Read report →“Which three qualities are most important: speed of service, accuracy of service, or a pleasant customer experience?”
Read report →“What is critical in customer service?”
Read report →“Is this a permanent job or temporary?”
Read report →“What drives you to put in effort?”
Read report →Formats, difficulty and experience
Across all 26 Subway interview reports.