Subway Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 108 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Subway.
Subway
Cashier
Entry Easy Positive experience Decline offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
The application process was simple, and I heard back for an interview within a week. The interview itself, both the phone call and the in-person meeting, was straightforward. I received an offer the day after the interview, but I turned it down because it wasn't the right fit for me and the salary negotiation didn't work out.
Confirmed questions1 question
- How would you de-escalate a situation with an upset customer?
Subway
Cashier
Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
The interview process was easy and friendly. They asked common sense questions and inquired about my previous experience and customer service abilities. The interview was held early, and the interviewers were very professional and kind. They seemed like lovely people who genuinely care about the company.
Confirmed questions1 question
- What is your relevant experience in years?
Subway
Cashier
Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The manager was really nice and asked me questions like what my strengths are and also asked some scenario questions, like what I would do if I had an online order at the same time a customer walked in. A good answer to say is I would print the online order and start the customer first and then if I have free time to start the other order or just wait till, I finished the customer then get to the online order.
Confirmed questions2 questions
- What are your strengths?
- How would you handle an online order when a customer walks in at the same time?
Subway Retail Associate Interview Questions
Quoted word for word from Subway interview reports.
“Provolone or cheddar cheese - which do you think is better?”
Read reports →“If you were a vegetable, which one would you choose to be?”
Read reports →“Do you have any issues with lifting heavy items exceeding 50 lbs?”
Read reports →“What do you know about how to prepare a sandwich?”
Read reports →“How would you handle an online order when a customer walks in at the same time?”
Read report →“What would you suggest if a customer was unsure about what to order?”
Read report →“What would you say to a customer who asked you for a suggestion on what to order?”
Read report →“How would you respond if a customer asked for a recommendation because they didn't know what to order?”
Read report →“What are the minimum and maximum hours you're willing to work?”
Read report →Formats, difficulty and experience
Across all 108 Subway interview reports.