Suburban Propane Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Suburban Propane.
Suburban Propane
Customer Service Representative
Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
The interview process was very direct and to the point. Management should really follow up with candidates about the job offer. I'd be interested in working with this company again if a suitable position opens up.
Confirmed questions1 question
- Can you describe your experience managing customer accounts?
Suburban Propane
Customer Service Representative
Entry Average Positive experience Decline offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical
It was an interview, they asked about my previous work experience, computer skills, phone experience, and cash handling abilities. They also asked about my people skills and my preferred working hours, explaining the differences between part-time and full-time employment and the benefits. They discussed the background check and drug testing processes, informed me about company policies, and mentioned an HVAC test.
Confirmed questions1 question
- What is the pay rate?
Suburban Propane
Customer Service Representative
Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Group Onsite
Interview formats
Behavioral
First I talked to some managers, they asked me about my past experience and what strengths I had for the job. Then I met the team and got to ask them questions about the role. It ended with a quick chat with the managers again. It was a pretty relaxed interview.
Confirmed questions1 question
- What are your strengths that make you a good fit for this role?
Suburban Propane Customer Support Representative Interview Questions
Quoted word for word from Suburban Propane interview reports.
“What is the pay rate?”
Read reports →“Can you handle doing multiple things at once and still make sure important orders get processed?”
Read reports →“Can you describe your experience managing customer accounts?”
Read reports →Formats, difficulty and experience
Across all 5 Suburban Propane interview reports.