Study.com Content Marketer Interview Questions
& Process

I had a great experience with the recruiter who was professional, genuine, and really seemed to care about the candidate experience. I especially appreciated her transparency and responsiveness. However, the actual onsite where I met with members of the content team was not great. While I liked the format of doing activities/skills exercises with interviewers (I got a glimpse of what day-to-day work would be like), the tone of the interviews seemed off. My interviewers ranged from disinterested (e.g. interrupting my answers) to hostile (e.g. “I know the team at your previous company was laid off. Did you only take your current job because you needed a job?”). Many questions were repetitive, and there was a lot of focus around working with a team and culture fit, rather than qualifications to do the job itself. There was a lot of rigidity around process and a general lack of joy that I found strange for an edtech company. Personally, Study didn’t feel like a place that valued diversity of backgrounds or opinions.

The interview process consisted of three parts: a detailed HR interview, a practical skills interview for the department, and an in-person interview (which I didn't get to). In the first part, HR shared info about the company's history and current state, and explained the team's role. They also asked about my salary expectations. The second part involved a couple of simple writing and communication exercises, like giving feedback to a writer and instructions for writing lesson descriptions. During the call, we used screenshare for me to do a quick research task common for Content Strategists. I had trouble hearing the interviewer, and it felt like they were looking for specific answers for their current needs rather than understanding my overall potential.

So I applied online, and then heard back from HR within about two to three days to set up a phone interview for the next week. She was super nice and told me about study.com and the job, and then asked me to talk about myself. The role wasn't exactly what I thought it would be from the online description, but she let me ask tons of questions and was really open about what the day-to-day would look like.