Steven Madden Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Steven Madden.
Steven Madden
Management
Mid Average Negative experience Decline offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
This was an awful, terrible, and hostile interview experience. I spoke with a male recruiter who seemed nice on the phone, but in person, he was angry, overly dominant, condescending, and patronizing. Before the interview, I was a big fan of the brand. He shared a lot of negative information about the company culture, including very high turnover, a generally crazy environment where most people don't last, and an insane pace due to owning many businesses. He described it as a sink or swim situation. This made me completely uninterested in continuing. It's a shame that my first impression of a company I loved was so negative. Also, the location is extremely remote and in a questionable area with warehouses, requiring a shuttle. The hours are long and the pay isn't great. It was the worst impression ever. I'd advise looking at LinkedIn to see how long people stay – it's not long at all. Major red flags!
Confirmed questions1 question
- Can you tell me about yourself?
Steven Madden
Assistant Manager
Manager Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
I applied online and then went to the store to introduce myself. The manager was super energetic and did a quick pre-screening right then and there. After we chatted, she set up an interview with me for later on.
Confirmed questions2 questions
- Can you tell me why you are interested in working for Steve Madden?
- What would be your approach to dealing with a very upset customer?
Steven Madden
Assistant Manager
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral Technical
A friend referred me, then I filled out the online app. The next day I had a 1:1 with the Store Manager, very general about my background and retail job at the time. The next day was a phone interview with the District Manager. More in-depth management questions; very laid back. The next day, I got the offer and accepted.
Confirmed questions1 question
- What does conversion mean to you?
Steven Madden Manager Interview Questions
Quoted word for word from Steven Madden interview reports.
“What does conversion mean to you?”
Read reports →“In your opinion, how would you rank People, Operations, Visuals, and Metrics in order of importance?”
Read reports →“What would be your approach to dealing with a very upset customer?”
Read reports →“Can you tell me why you are interested in working for Steve Madden?”
Read reports →“Tell me about your approach to dressing professionally.”
Read report →“Could you tell me about your experience as a manager?”
Read report →Formats, difficulty and experience
Across all 10 Steven Madden interview reports.