Steelcase Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Steelcase.
Steelcase
Account Manager
Mid Difficult Positive experience Accept offer 5 rounds
Interview process
Recruiter call Phone screen Onsite Group Presentation
Interview formats
Behavioral Presentation Group
What a great interview process! The Steelcase talent management team is top-notch and conducts very thorough interviews. You'll get to meet with leaders, your potential peers, and a cross-functional team. I really enjoyed going through this experience!
Confirmed questions1 question
- Could you walk me through a past experience using the STAR method, detailing the Situation, your Task, the Action you took, and the Result?
Steelcase
Strategic Account Manager
Senior Easy Neutral experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
I was first contacted by a headhunter. Then, a telephone interview was set up. I spoke with a Steelcase VP for about 90 minutes. This was the initial interview, and they said it went really well and that they'd reach out for the next interview. I followed up a few times, but things got delayed because of business reasons and a national trade show called Neocon. Later on, I was told that Steelcase wasn't interested in hiring someone who 'came from the Dealership level'. This was inaccurate since I had been with a major competitor for over 20 years.
Confirmed questions2 questions
- Describe your ability to strengthen relationships with Key Decision Makers.
- Explain how you would displace or win against a strong competitor.
Steelcase
Account Manager
Mid Average Positive experience No offer 2 rounds
Interview process
Recruiter call Panel
Interview formats
Behavioral Technical
The interview process involved speaking with two recruiters first, and then a panel interview with three managers: the Sales Manager, Regional Sales Manager, and HR. They asked prepared questions about different sales scenarios, looking for experience and behavioral answers. The whole thing took about 3 weeks and was done through a recruiting company. Everyone was nice and professional. It seems like a good company to work for. I didn't have experience in office furniture sales, and they hired someone who did.
Confirmed questions1 question
- What qualities do you possess that your peers do not?
Steelcase Account Manager Interview Questions
Quoted word for word from Steelcase interview reports.
“What year did you graduate college?”
Read reports →“What qualities do you possess that your peers do not?”
Read reports →“Explain how you would displace or win against a strong competitor.”
Read reports →“Describe your ability to strengthen relationships with Key Decision Makers.”
Read reports →“Can you share an instance where you took a calculated risk to achieve a positive result for a client?”
Read report →“Could you walk me through a past experience using the STAR method, detailing the Situation, your Task, the Action you took, and the Result?”
Read report →Formats, difficulty and experience
Across all 5 Steelcase interview reports.