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Steak ‘n Shake General Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 7 interview experiences · FREE TO READ

2.1 Rounds average
Average Typical difficulty
71.4% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Steak ‘n Shake.

Showing 3 of 7
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Steak ‘n Shake

General Manager

Operations · nearly a year ago

Manager Easy Positive experience Decline offer 1 round
Interview process
Recruiter call Background check Background check
Interview formats
Behavioral

great easy interview with friendly management, went in had my interview and was hired immediately after the background check and reference check came through, i’m not sure what else to put here

Confirmed questions1 question
  • What motivated you to choose Steak 'n Shake?
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Steak ‘n Shake

General Manager

Operations · more than a year ago

Manager Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral

I met with the District Manager on a Tuesday, and the Regional V.P. on Wednesday. They go through managers pretty quickly. It's hard to take them seriously when they seem so desperate to find candidates.

Confirmed questions1 question
  • Can you tell me about a time you had a bad customer service experience and what you did to fix it?
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Steak ‘n Shake

General Manager

Operations

Executive Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Presentation

Two interviews were needed for this promotion, one with HR and another with the Division President. Upper management wants to see people succeed, so it felt more like a pep talk than an interview. Before that, I was in an acting GM role to see if I could handle and enjoy the new position.

Confirmed questions3 questions
  • What makes you feel prepared to manage a store?
  • Can you share the greatest challenge you faced while getting ready for this role?
  • What specific strengths do you possess that will be beneficial in this position?

Steak ‘n Shake General Manager Interview Questions

Quoted word for word from Steak ‘n Shake interview reports.

What do you think is the most crucial aspect of hospitality, and what does it signify for you? Make sure to emphasize the guest's perspective.

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Can you share the greatest challenge you faced while getting ready for this role?

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Can you tell me about a time you had a bad customer service experience and what you did to fix it?

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What specific strengths do you possess that will be beneficial in this position?

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Formats, difficulty and experience

Across all 7 Steak ‘n Shake interview reports.

Interview formats

Behavioral 63.6%
Other 18.2%
Presentation 9.1%
Technical 9.1%

Interview difficulty

Easy 28.6%
Average 57.1%
Difficult 14.3%

Candidate experience

Positive 71.4%
Neutral 28.6%