
Steak ‘n Shake General Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Steak ‘n Shake.
General Manager
great easy interview with friendly management, went in had my interview and was hired immediately after the background check and reference check came through, i’m not sure what else to put here
- What motivated you to choose Steak 'n Shake?
General Manager
I met with the District Manager on a Tuesday, and the Regional V.P. on Wednesday. They go through managers pretty quickly. It's hard to take them seriously when they seem so desperate to find candidates.
- Can you tell me about a time you had a bad customer service experience and what you did to fix it?
General Manager
Two interviews were needed for this promotion, one with HR and another with the Division President. Upper management wants to see people succeed, so it felt more like a pep talk than an interview. Before that, I was in an acting GM role to see if I could handle and enjoy the new position.
- What makes you feel prepared to manage a store?
- Can you share the greatest challenge you faced while getting ready for this role?
- What specific strengths do you possess that will be beneficial in this position?
Steak ‘n Shake General Manager Interview Questions
Quoted word for word from Steak ‘n Shake interview reports.
“Are you willing to share your age?”
Read reports →“What motivated you to choose Steak 'n Shake?”
Read reports →“What do you think is the most crucial aspect of hospitality, and what does it signify for you? Make sure to emphasize the guest's perspective.”
Read reports →“Can you share the greatest challenge you faced while getting ready for this role?”
Read reports →“Can you tell me about your marital status?”
Read report →“Can you describe a typical shift?”
Read report →“Can you tell me about a time you had a bad customer service experience and what you did to fix it?”
Read report →“What makes you feel prepared to manage a store?”
Read report →“What specific strengths do you possess that will be beneficial in this position?”
Read report →Formats, difficulty and experience
Across all 7 Steak ‘n Shake interview reports.