Starwood Hotels & Resorts Sales Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Starwood Hotels & Resorts.
Starwood Hotels & Resorts
Revenue Manager
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Onsite Offer
Interview formats
Behavioral Technical
Applied online, then got an online assessment that was behavioral and technical. After that, I had interviews with HR and the Revenue Director together (sometimes they are separate). The whole process from application to offer took about 2 months (around 45 to 60 days). They called me with the offer on Easter day, thankfully I was in a quiet place. Just a heads up, working days can differ in other countries, like in GCC, their weekends are Friday and Saturday, so they might call you then, which could be good if you don't need to take time off.
Confirmed questions4 questions
- Can you introduce yourself, covering your studies, career path, and personality?
- Describe a time you solved a problem entirely on your own.
- Share an instance where you had to go above and beyond to meet a deadline.
Starwood Hotels & Resorts
Sales Manager
Manager Difficult Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Take home Onsite Offer Background check
Interview formats
Behavioral Technical
The whole thing took about a month from when I applied on Starwood's website until I got the offer, and then another three days for the drug test and background check. I'd really recommend reaching out to the hiring manager directly to try and make your application stand out. HR will give you a quick phone call to screen candidates, then call you back for an in-person interview. That first interview is all behavioral stuff, like "Tell me about a time when...". Seriously, PREPARE. After the first interview, you'll get an assessment to complete based on the job. The second interview involves meeting different team members and the General Manager. I got the offer two days after that second interview.
Confirmed questions3 questions
- Can you describe a time you led an unmotivated team?
- Share an instance where you encountered an unhappy customer and had to resolve the issue immediately.
- Tell me about a challenge you faced where you had to collaborate with another hotel department to find a solution.
Starwood Hotels & Resorts
Sales Manager
Manager Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The interview was quick and to the point. It focused a lot on my past experiences and accomplishments. Not much was discussed about future potential or talent. It was basically a review of my resume.
Confirmed questions3 questions
- Can you walk me through your previous roles and responsibilities?
- What prompted your career move from your last position?
- What is motivating your desire for a new role at this time?
Starwood Hotels & Resorts Sales Manager Interview Questions
Quoted word for word from Starwood Hotels & Resorts interview reports.
“If you were a musical instrument, what would you be?”
Read reports →“Share an instance where you encountered an unhappy customer and had to resolve the issue immediately.”
Read reports →“Can you describe a time you led an unmotivated team?”
Read reports →“Describe a time you solved a problem entirely on your own.”
Read reports →“Share an instance where you had to go above and beyond to meet a deadline.”
Read report →“Describe how you transformed a challenging circumstance into a positive outcome.”
Read report →“What is motivating your desire for a new role at this time?”
Read report →“Can you introduce yourself, covering your studies, career path, and personality?”
Read report →“Tell me about a challenge you faced where you had to collaborate with another hotel department to find a solution.”
Read report →Formats, difficulty and experience
Across all 7 Starwood Hotels & Resorts interview reports.