Startek Technical Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Startek.
Startek
Technical Support Engineer
Mid Average Negative experience Decline offer 3 rounds
Interview process
Recruiter call Technical screen Phone screen
Interview formats
Technical Behavioral
So the interview was pretty standard, you know, first HR gave me a quick check, then I had some technical interviews, and then I talked with the manager. They really wanted to see how I approach problems, if I can work with others, if I'm flexible, and of course, my technical skills. It felt like a good way to see if I'd fit in and if the job was a good match for me.
Confirmed questions1 question
- What's your approach when a customer tells you they're experiencing the same technical problem over and over?
Startek
Technical Support Representative
Entry Easy Negative experience Decline offer 3 rounds
Interview process
Take home Onsite Panel
Interview formats
Technical Behavioral Group
I did an online skills assessment that was pretty easy to pass, maybe even cheat on. Then I had an onsite interview which was a panel interview. The questions were generic and the panel seemed confused about what to ask and how to proceed. They also weren't clear on benefits, start times, salary, or shifts. The class was supposed to start in April, then pushed to May, then June, and the last start date I heard was July 2014. I had already taken another job by then because I have a family and can't wait around for months while a company figures things out.
Confirmed questions3 questions
- How did you find out about this opportunity?
- What makes you want to join Startek?
- What's your knowledge of computers?
Startek
Technical Support Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
The interview had a strange comforting vibe. My interviewer was a pleasant young man who never made me feel intimidated. Even though I was nervous naturally, but I was able to go through the interview really quickly.
Confirmed questions3 questions
- Can you describe a time when you had to be flexible at work?
- What led to you leaving your previous job?
- Tell me about a situation where you had to handle a difficult customer.
Startek Technical Support Engineer Interview Questions
Quoted word for word from Startek interview reports.
“Can you explain the difference between HDD and SSD?”
Read reports →“What are your plans after you retire?”
Read reports →“Can you answer a scenario-based question about computer hardware?”
Read reports →“Can you tell us about the salary and the role?”
Read reports →“What's your approach when a customer tells you they're experiencing the same technical problem over and over?”
Read report →“What's your knowledge of computers?”
Read report →“What makes you want to join Startek?”
Read report →“Could you please introduce yourself?”
Read report →“What aspect of your job do you find most appealing?”
Read report →Formats, difficulty and experience
Across all 9 Startek interview reports.