
SPORTSDIRECT.COM Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at SPORTSDIRECT.COM.
Sales Assistant
We met in their office, it was a warm, friendly environment. They asked some competency questions and some about my CV. It only lasted about 20 minutes, and then we wrapped things up. There wasn't too much pressure on me.
- If a manager gave you a task and you were interrupted by a customer before you could start it, would you help the customer first or finish the manager's task?
Sales Assistant
It was super chill. Honestly, I think I overdid it by wearing a suit since it was my first part-time job interview, lol. But yeah, the interviewer wanted to hear more about me, my background, previous work experience, what I'm looking for in the role, my understanding of the position, and what I know about Sports Direct. They also asked about my availability and then had me do a role-play where I had to sell them a magazine and an in-sole.
- Could you try to sell me this magazine?
Retail Sales Assistant
I handed in my CV at the store and then was interviewed for about an hour. They asked me a bunch of scenario questions, especially about how I'd handle managing what clients expect. The managers were really nice and they told me what the interview process would be like beforehand.
- Can you share an instance where you had to handle a conflict?
- Describe a time you had to manage expectations.
- How would you handle a situation to manage client expectations?
SPORTSDIRECT.COM Sales Representative Interview Questions
Quoted word for word from SPORTSDIRECT.COM interview reports.
“What defines excellent customer service?”
Read reports →“Could you try to sell me this magazine?”
Read reports →“How would you go about selling me this magazine?”
Read reports →“If a manager gave you a task and you were interrupted by a customer before you could start it, would you help the customer first or finish the manager's task?”
Read reports →“In your opinion, what constitutes good customer service?”
Read report →“What attracts you to work for Sports Direct?”
Read report →“Describe a situation where you had to handle a dissatisfied customer.”
Read report →“Can you introduce yourself?”
Read report →“What is your motivation for applying to Sport Direct?”
Read report →Formats, difficulty and experience
Across all 14 SPORTSDIRECT.COM interview reports.