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SPORTSDIRECT.COM Sales Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 14 interview experiences · FREE TO READ

1.2 Rounds average
Easy Typical difficulty
64.3% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at SPORTSDIRECT.COM.

Showing 3 of 14
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Sales Assistant

Sales · nearly a year ago

Entry Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral

We met in their office, it was a warm, friendly environment. They asked some competency questions and some about my CV. It only lasted about 20 minutes, and then we wrapped things up. There wasn't too much pressure on me.

Confirmed questions1 question
  • If a manager gave you a task and you were interrupted by a customer before you could start it, would you help the customer first or finish the manager's task?
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SPORTSDIRECT.COM

Sales Assistant

Sales

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

It was super chill. Honestly, I think I overdid it by wearing a suit since it was my first part-time job interview, lol. But yeah, the interviewer wanted to hear more about me, my background, previous work experience, what I'm looking for in the role, my understanding of the position, and what I know about Sports Direct. They also asked about my availability and then had me do a role-play where I had to sell them a magazine and an in-sole.

Confirmed questions1 question
  • Could you try to sell me this magazine?
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SPORTSDIRECT.COM

Retail Sales Assistant

Sales

Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Case

I handed in my CV at the store and then was interviewed for about an hour. They asked me a bunch of scenario questions, especially about how I'd handle managing what clients expect. The managers were really nice and they told me what the interview process would be like beforehand.

Confirmed questions4 questions
  • Can you share an instance where you had to handle a conflict?
  • Describe a time you had to manage expectations.
  • How would you handle a situation to manage client expectations?

SPORTSDIRECT.COM Sales Representative Interview Questions

Quoted word for word from SPORTSDIRECT.COM interview reports.

If a manager gave you a task and you were interrupted by a customer before you could start it, would you help the customer first or finish the manager's task?

Read reports

In your opinion, what constitutes good customer service?

Read report

Describe a situation where you had to handle a dissatisfied customer.

Read report

Formats, difficulty and experience

Across all 14 SPORTSDIRECT.COM interview reports.

Interview formats

Behavioral 63.6%
Other 18.2%
Presentation 9.1%
Technical 4.5%
Case 4.5%

Interview difficulty

Easy 85.7%
Average 7.1%
Difficult 7.1%

Candidate experience

Neutral 35.7%
Positive 64.3%