
Spencer Gifts Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 19 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Spencer Gifts.
Assistant Store Manager
The interview process wasn't great. I showed up on time and was told they weren't ready for me yet. The store manager then spent another 5-10 minutes chatting with another employee while I waited and looked around the store. During the interview itself, the manager didn't seem very engaged with my responses and barely made eye contact. I was informed that the process in Canada is lengthier because the company is US-based and that there's typically another interview with the district manager. When I called to follow up after two weeks, I was told they were 'still interviewing,' which is fine, but the person sounded put out by my inquiry. They practically hung up on me after I thanked them, without even a goodbye or 'you're welcome.'
- What makes you want to work for Spencer's?
- Tell me about a situation where you had to handle a challenging customer. How did you approach it?
- What's your background in coaching a team?
Store Manager
It started with a face-to-face interview with the District Manager, then a couple of phone screenings with the HR rep and the Regional Vice President. I got the job offer within 3 weeks from the first interview. If you know your stuff and can show you can navigate their tricky line between impropriety and Spencer's Culture, you're golden. Their mission statement kicks off with 'Life's a Party.' Just remember, partying is their business, and business has to make money.
- Are there any products we offer that would make you uncomfortable?
Store Manager
The interview process was pretty straightforward. It started with a district manager interview, followed by a regional phone interview, and then an HR phone interview. The offer came through after a few days. Since I was already employed, onboarding wasn't necessary. A background check was initiated. The training period spanned one week. For newer design stores, training is extended to two weeks, covering operational and administrative aspects in the first week, and visual training in the second.
No confirmed questions were included in this interview report.
Spencer Gifts Store Manager Interview Questions
Quoted word for word from Spencer Gifts interview reports.
“What is your favorite horror movie?”
Read reports →“What does the saying 'Life's a party' mean to you?”
Read reports →“When did you last visit a Spencer's store?”
Read reports →“Did you ever see a friend steal something, and if so, what did you do about it?”
Read reports →“Do you have any problems with the products we sell?”
Read report →“Are there any products we offer that would make you uncomfortable?”
Read report →“Can you share an instance when you disappointed someone?”
Read report →“How would you handle terminating an employee with whom you've had no prior work-related issues?”
Read report →“Are you able to pass a criminal background check?”
Read report →Formats, difficulty and experience
Across all 19 Spencer Gifts interview reports.