Southwest Network Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Southwest Network.
Southwest Network
Case Manager
Entry Easy Negative experience Decline offer 1 round
Interview process
Onsite
Interview formats
Behavioral
The interview process was pretty straightforward and a bit informal. It happened in a conference room at the building, and the interviewers asked some standard questions, then jotted down the answers.
Confirmed questions1 question
- Can you tell me about your experience working with SMI populations?
Southwest Network
Case Manager
Mid Average Positive experience Accept offer 1 round
Interview process
Panel
Interview formats
Behavioral Case
It was a panel interview that consisted of the clinical coordinator for the team that I was applying for the position for, another clinical coordinator for another case management team and the Clinical Director for the entire site. They each took turns asking questions but it wasn't very intimidating possibly because we were all sitting at one (fairly small) round table.
Confirmed questions5 questions
- Tell me about a time you disagreed with your direct supervisor and how you handled it.
- Describe a conflict you had with a coworker, including how it started and how it was resolved.
- If a client needed a food box, where would you refer them?
Southwest Network
Case Manager
Mid Difficult Neutral experience No offer 2 rounds
Interview process
Recruiter call Technical screen Group Background check Offer
Interview formats
Behavioral Case Group
You'll interview with the team supervisor and site manager at the same time. They'll ask you about your experience and give you some hypothetical situations. They usually schedule a bunch of candidates each day for a week. They don't make an offer until they've talked to everyone and reviewed their notes to compare candidates.
Confirmed questions1 question
- Can you share an experience where you had a difficult situation with a mentally ill client, detailing the actions you took and how it was resolved?
Southwest Network Manager Interview Questions
Quoted word for word from Southwest Network interview reports.
“If a client needed urgent psychiatric care, where would you refer them?”
Read reports →“If a client needed rental assistance, where would you refer them?”
Read reports →“If a client needed a food box, where would you refer them?”
Read reports →“Can you explain your understanding of what recovery means?”
Read reports →“Describe a conflict you had with a coworker, including how it started and how it was resolved.”
Read report →“Tell me about a time you disagreed with your direct supervisor and how you handled it.”
Read report →“Tell me about a time you disagreed with your supervisor. What was your response?”
Read report →“What aspects of case management do you find appealing, and how does this role align with your long-term career aspirations?”
Read report →“Can you share an experience where you had a difficult situation with a mentally ill client, detailing the actions you took and how it was resolved?”
Read report →Formats, difficulty and experience
Across all 6 Southwest Network interview reports.