Southwest Airlines Operations Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Southwest Airlines.
Southwest Airlines
Technical Operations
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
The hiring process was quite lengthy, taking nearly three months from application to the initial phone call. This first conversation primarily focused on reviewing my resume, professional background, and technical skills. Following that, I was invited for an in-person interview which was scheduled just four days after the phone screen.
Confirmed questions1 question
- Could you tell me about a weakness you possess and how you manage it?
Southwest Airlines
Operations
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Technical
Applied and got an email within days to schedule a phone interview. After that, they said they would schedule an in-person interview. I was nervous and they suggested I study, so I watched YouTube videos and reviewed posts online. The in-person interview happened, and two people interviewed me. I'm glad I prepared like they suggested. By the time I got back to work, I had already received a contingent offer pending my background check, fingerprinting, and drug test. That was the easy part. My suggestion is to make sure you fill out everything and go in with questions to ask them. THAT IS A BIG ONE.
Confirmed questions1 question
- Why do you want to work for Southwest?
Southwest Airlines
Operations
Entry Easy Positive experience Accept offer 5 rounds
Interview process
Recruiter call Take home Onsite Background check Offer
Interview formats
Behavioral Other
After you apply online, you wait for an email with an offer. If you accept, you'll do some in-house training and see the facility. Then you'll do online or HQ training. After that, you can start working on the floor but trainers from Operations will be watching. Most new hires do well after this. The training is tough but worth it.
Confirmed questions3 questions
- What kind of value do you think you'd add to the Southwest team?
- How do you handle conflict?
- Can you handle a demanding work environment?
Southwest Airlines Operations Interview Questions
Quoted word for word from Southwest Airlines interview reports.
“What makes you want to join Southwest Airlines?”
Read reports →“Can you share an instance where you had to collaborate with a teammate who wasn't pulling their weight?”
Read reports →“What are your reasons for wanting to work at Southwest?”
Read reports →“How would you describe your ideal management style?”
Read reports →“What kind of value do you think you'd add to the Southwest team?”
Read report →“How do you handle conflict?”
Read report →“Could you tell me about a weakness you possess and how you manage it?”
Read report →“Why do you think you're the best person for this job?”
Read report →“Can you handle a demanding work environment?”
Read report →Formats, difficulty and experience
Across all 11 Southwest Airlines interview reports.