Southwest Airlines Marketing Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Southwest Airlines.
Southwest Airlines
Marketing
Mid Average Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral Technical
Had a phone interview about a month after applying, then flown in for an in-person interview another month later. Interviewed with 3 people in the marketing department and 1 person from hr. Everyone was extremely nice and it was a great experience. Absolutely grateful for the oportunity to interview at the HQ. Just a bit frustrated that i was never given a call or email back when told multiple times i would receive a response.
Confirmed questions1 question
- general interview questions
Southwest Airlines
Communications
Intern Difficult Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen Phone screen
Interview formats
Behavioral Behavioral
I applied online, submitting a resume and a 'Why Southwest' essay. After that, I had a phone interview that lasted about 30 minutes with one person who mainly went over my resume to verify it and talk about my career goals. I was then invited to the final round where they usually fly candidates to headquarters, but I was abroad, so I had another phone interview. They mentioned this put me at a disadvantage. This second interview was almost an hour long, with about five people asking questions, representing different internship roles.
Confirmed questions1 question
- Why did you choose your major, and why is communication important?
Southwest Airlines
Marketing
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
Applied online and got an email/phone call a few weeks later asking if I was still interested. We set up a phone interview where the interviewer was friendly and told me more about the job. Then, they asked about my education, work experience, and why I wanted the job. The interviewer said they wanted to fly me to Dallas for another interview and would call in the next few weeks to set it up.
Confirmed questions2 questions
- What prompted your choice of major?
- What makes you interested in Southwest?
Southwest Airlines Marketing Interview Questions
Quoted word for word from Southwest Airlines interview reports.
“What is your reason for liking Southwest Airlines?”
Read reports →“Regarding the Rapid Rewards Program, what would you change or improve?”
Read reports →“Regarding a potential marketing sponsorship with a big sports team, would you be open to accepting any special benefits like tickets or invitations to parties that might come with it?”
Read reports →“What makes you interested in Southwest?”
Read reports →“Why did you choose your major, and why is communication important?”
Read report →“What is something you feel particularly proud of?”
Read report →“What prompted your choice of major?”
Read report →“Tell me about one of your favorite classes.”
Read report →“Can you tell me about your academic background and why you chose your major?”
Read report →Formats, difficulty and experience
Across all 11 Southwest Airlines interview reports.