Southwest Airlines Business Analyst Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 20 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Southwest Airlines.
Southwest Airlines
Technology Analyst
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
I had an interview with my hiring manager. We talked about my experience, successful projects, task prioritizing, and overall values for a company and team. I made sure to discuss my successes with projects I've owned and the challenges I faced and how I managed them. It seemed like my HM appreciated that level of detail.
Confirmed questions6 questions
- Can you tell me about a project you worked on in the past that went well?
- Describe a successful project you have been a part of.
- Can you share an example of a project you owned that was successful?
Southwest Airlines
Business Analyst
Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
It was a 30-minute phone call. They first gave a general intro to the position and what they expect from the job. Then we talked about behavioral questions related to my resume and background. It finished with me asking questions about the position or the company. They said it was an entry-level position and they were looking at recent grads or current students. I have about 3 years of industry experience. I didn't get a second round interview. They suggested I apply for "business" roles at SW, saying I'm a great fit for the company, but my experience in documentation & gathering requirements was lacking, and they found other candidates with more experience.
Confirmed questions5 questions
- Can you tell me about your experience with documentation and requirements gathering?
- What experience do you have collaborating with other teams to resolve issues?
- Which coding languages do you know and can use to communicate with technical teams?
Southwest Airlines
Business Analyst
Senior Average Neutral experience No offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Phone screen
Interview formats
Behavioral Technical
I applied online and a recruiter contacted me. The recruiter was easy to work with and set up a phone interview. Then I had a 1-hour in-person interview at their office. They asked for my US passport, fingerprinting, and other ID when I visited. I was an experienced professional, and I'm not sure if they had already made a decision and just called me for headcount, asking general questions. I think I did really well. The recruiter called me back and said they wanted to do another phone interview, but they did not give me an offer. Overall, I think the decision may not have been based on merit. I think the managers hire based on favoritism or other factors, this is my opinion. The only positive was the recruiter was easy to work with.
Confirmed questions1 question
- How would you analyze transactions that take a long time to execute?
Southwest Airlines Business Analyst Interview Questions
Quoted word for word from Southwest Airlines interview reports.
“Which school subject did you dislike the most?”
Read reports →“How would you analyze transactions that take a long time to execute?”
Read reports →“What factors would you consider when deciding to relocate to a new city?”
Read reports →“What are you looking to make annually?”
Read reports →“What qualities do you value most in a leader?”
Read report →“What was it about this role that caught your attention?”
Read report →“What are your top 3 leadership qualities?”
Read report →“How much of a cultural fit could you be?”
Read report →“Could you explain your reasoning for choosing your college major?”
Read report →Formats, difficulty and experience
Across all 20 Southwest Airlines interview reports.