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Sourcegraph Application Support Engineer Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 7 interview experiences · FREE TO READ

3.1 Rounds average
Average Typical difficulty
85.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Sourcegraph.

Showing 3 of 7
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Support Engineer

Engineering · nearly a year ago

Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

They missed our first scheduled time, so I sat waiting for a half hour. After the interview actually happened, they ghosted me and continued to repost the job opp on LinkedIn without ever even telling me if they were going to be moving forward with me or not. As a strong candidate for that job, it was disrespectful to ghost me. They could easily automate an email for cases like this.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

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Sourcegraph

Customer Support Engineer

Engineering · more than a year ago

Mid Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Take home Technical screen Panel
Interview formats
Behavioral Technical Coding

It was a pretty straightforward and transparent process. First up was a screening with the hiring manager where we had a casual chat about my background and how I think. Then, I had a take-home technical assessment. The project involved troubleshooting issues you'd typically see with a containerized web app. After that, there was a technical screen with an Engineer where we dug deeper into my technical background and troubleshooting abilities. Finally, I did a panel interview with other CSE team members. This part involved questions about customer empathy and how I handle time management and prioritization.

Confirmed questions5 questions
  • Can you explain the advantages of public cloud to someone non-technical who's considering a move from on-premises?
  • Tell me about your background and your thought process when tackling issues.
  • Go into detail about your technical background and troubleshooting skills.
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Sourcegraph

Support Engineer

Engineering

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Take home Technical screen
Interview formats
Technical Behavioral

I went through a few 30-minute interviews and a two-hour take-home technical test over the course of two weeks. People from different jobs interviewed me to see how well I'd fit and if I had the right experience. The technical part was about setting things up, fixing problems, and writing down how I'd deal with fake customer issues. The recruiters kept in touch a lot and gave me clear instructions and info about what to expect.

Confirmed questions1 question
  • Tell me about a time you worked on a project with new technologies. What were the challenges, and how did you learn what you needed to know?

Sourcegraph Application Support Engineer Interview Questions

Quoted word for word from Sourcegraph interview reports.

What are the benefits of public cloud for a non-technical audience considering a move from on-premises?

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Can you provide a written explanation of Git, a repository, and a code host?

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Can you explain the advantages of public cloud to someone non-technical who's considering a move from on-premises?

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How do you approach customer empathy and manage your time effectively?

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Can you share an instance of how you handled a tough challenge you faced at work?

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Tell me about a time you worked on a project with new technologies. What were the challenges, and how did you learn what you needed to know?

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Can you share an instance where you encountered a challenge at work and describe your solution?

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Tell me about your background and your thought process when tackling issues.

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Formats, difficulty and experience

Across all 7 Sourcegraph interview reports.

Interview formats

Behavioral 37.5%
Technical 37.5%
Coding 25%

Interview difficulty

Easy 42.9%
Average 57.1%
Difficult 0%

Candidate experience

Negative 14.3%
Positive 85.7%