SoulCycle Front Desk Receptionist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 16 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at SoulCycle.
SoulCycle
Front Desk Receptionist
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
It was a really straightforward and fast interview process. Scheduling was a breeze. I met with the manager over Zoom, and the whole thing wrapped up in about 30 minutes. They mostly went over logistics instead of asking a ton of questions.
Confirmed questions1 question
- How effectively do you collaborate within a team environment?
SoulCycle
Front Desk Receptionist
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was pretty straightforward, mostly focused on checking my availability and how I handle customer service. They really emphasized finding solutions for clients and making sure they had a good experience. Weekends are a must, so they wanted to know if I could commit to that.
Confirmed questions1 question
- How would you approach finding a 'yes' for a client?
SoulCycle
Front Desk Receptionist
Entry Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
The interview process was pretty straightforward, with typical questions about customer service and any fitness experience I might have. I spoke with both the studio manager and the assistant studio manager. They asked me things about how important customer service is, what I'd do if I was stuck and didn't know the answer to something, and about working as part of a team.
Confirmed questions3 questions
- How important is customer service?
- What would you do if you were unsure about something?
- Can you describe your experience with teamwork?
SoulCycle Front Desk Receptionist Interview Questions
Quoted word for word from SoulCycle interview reports.
“How would you handle a situation where a client's feet get stuck in the straps?”
Read reports →“How important is customer service?”
Read reports →“What are the working hour flexibilities?”
Read reports →“What would you do if you were unsure about something?”
Read reports →“What do you know about this company and its past?”
Read report →“What made you pick this role?”
Read report →“Are you okay with doing tasks like cleaning toilets?”
Read report →“Did you ride by the company before you applied?”
Read report →“What experience do you have with boutique fitness?”
Read report →Formats, difficulty and experience
Across all 16 SoulCycle interview reports.