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SoulCycle Front Desk Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 38 interview experiences · FREE TO READ

1.6 Rounds average
Easy Typical difficulty
76.3% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at SoulCycle.

Showing 3 of 38
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SoulCycle

Front Desk

Operations · more than a year ago

Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical

I applied online and got an email back the next day. I had a phone call with a manager the day after that. She asked if I was okay with a fast-paced environment and if I could come in for an interview the next morning. I went in for the interview with the manager and another person. We talked near the entrance. I gave them my resume, and we sat down. The other interviewer had to step away for her phone and returned at the end. She only asked one question, which the studio manager had already asked. The process was fast and detailed. I felt fine and answered all the manager's questions. It ended abruptly with them saying they had other interviews and I'd hear back by the end of the next week, also suggesting I take a class sometime.

Confirmed questions5 questions
  • How did you find out about SoulCycle?
  • Did you ever take a class here?
  • What do you plan to do with your major/minor?
SoulCycle logo
SoulCycle

Front Desk

Operations

Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral

I applied to a few locations, sent my resume in. Some places never got back to me, but one did email back about an interview. It was pretty casual, I met with two managers and we talked about my experience with SoulCycle, customer service, and stuff like that. The manager said she'd reach out but never did. I followed up with an email thanking them for the interview and asking for an update. The manager gave me ANOTHER date she'd follow up on. She didn't. I followed up again and they had hired someone else.

Confirmed questions1 question
  • Have you ever experienced SoulCycle?
SoulCycle logo
SoulCycle

Front Desk

Operations

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical

It was a really chill interview with two managers. We did it online and they asked about my background with Soul Cycle, and also my hours and availability. They wanted to know if I had any customer service experience that would be good for the job.

Confirmed questions4 questions
  • Can you tell me about your previous experience?
  • What experience do you have with Soul Cycle?
  • What are your working hours and availability?

SoulCycle Front Desk Interview Questions

Quoted word for word from SoulCycle interview reports.

Tell me about what you are most looking forward to next.

Read report

SoulCycle sometimes requires us to get messy. Can you share a time you had to get your hands dirty and what you did?

Read report

When you're part of a team, what role do you typically take on?

Read report

Formats, difficulty and experience

Across all 38 SoulCycle interview reports.

Interview formats

Behavioral 75%
Other 11.5%
Technical 9.6%
Presentation 3.8%

Interview difficulty

Easy 63.2%
Average 36.8%
Difficult 0%

Candidate experience

Neutral 13.2%
Positive 76.3%
Negative 10.5%