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Sojern Account Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 11 interview experiences · FREE TO READ

3.5 Rounds average
Average Typical difficulty
63.6% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Sojern.

Showing 3 of 11
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Sojern

Account Manager

Sales · more than a year ago

Mid Average Negative experience No offer 7 rounds
Interview process
Recruiter call Phone screen Onsite Panel Group Presentation
Interview formats
Behavioral Presentation

So first there was a screening interview, then a bunch of google hangouts, then a couple of in person interviews, and then some more google hangouts. Everyone I met was super nice and really into the company. But, I did notice that all 7 people I talked to were white, which made me feel like they aren't really focused on diversity, and that's something I care about. This feeling got stronger because they all kept asking the same type of 'tell me about a time when you...' questions to see if I'd fit in. The whole process also felt like it took forever, and I was pretty sure they weren't going to hire me because they took so long to just tell me. To get ready, you should definitely have a bunch of stories ready for those 'tell me about a time when you...' questions. Based on my experience, don't try to be too unique, just try to be like them and aim for that cultural fit, you know how it is for sales.

Confirmed questions1 question
  • Can you share an example of a time when you...
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Sojern

Account Manager

Sales · more than a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Onsite
Interview formats
Behavioral Technical

So, the usual interview flow here. It kicks off with a chat with the Recruiter over the phone, then there's this skills test, specifically an Excel test you gotta do. After that, it's an in-person interview. We're all about the metrics here, so make sure you're on your A-game and really sell yourself! We're looking for top talent.

Confirmed questions3 questions
  • Can you share some typical hiring questions you've encountered?
  • Please provide specific examples of your accomplishments.
  • Discuss key achievements from your previous roles to highlight your work ethic and capabilities.
Sojern logo
Sojern

Account Manager

Sales

Mid Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral

The interview process was a bit slower than expected but since I wasn't in a rush to switch jobs it wasn't a big deal. I did the initial interview over the phone and then a little over a week later I was brought in for three, thirty minute, face to face interviews. This was on a Friday and I was offered the job on Monday! Two of the interviewers did their interviews on the fly (instead of reading off of a page) and it was very engaging and I could tell their passion for Sojern.

Confirmed questions1 question
  • Can you share an instance where you demonstrated strong character?

Sojern Account Manager Interview Questions

Quoted word for word from Sojern interview reports.

Can you describe a situation where you had to manage an unhappy client's expectations?

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Can you share an instance where you demonstrated strong character?

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Can you share an experience of handling a challenging customer?

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What specifically are you seeking in your next role, career path, or work environment?

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Can you share an instance where you managed a challenging client interaction?

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Can you share some typical hiring questions you've encountered?

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Formats, difficulty and experience

Across all 11 Sojern interview reports.

Interview formats

Behavioral 59.1%
Technical 18.2%
Presentation 13.6%
Group 4.5%
Case 4.5%

Interview difficulty

Easy 9.1%
Average 81.8%
Difficult 9.1%

Candidate experience

Positive 63.6%
Negative 27.3%
Neutral 9.1%