SoftMoc Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 20 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at SoftMoc.
SoftMoc
Sales Associate
Entry Easy No offer 1 round
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
I applied online and it took 2 days. I sent my resume through indeed.com to the company email, and got a phone call for an interview the next day. I went into the store and asked for the manager since I had an interview. The sales associate called another girl who was the assistant manager and my interviewer. We went to the food court for the interview and she read questions off a paper. At the end, she said I'd get a call for another interview with the store manager, but I never did.
Confirmed questions1 question
- Why Softmoc?
SoftMoc
Sales Associate
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Technical
The store is the top-ranked in the mall. Because of the holidays and staff leaving, they really needed people right away; I got interviewed the very first time I gave my resume to the manager. It was a really easy and relaxed process. Since the store does so well, I knew I had to follow up quickly.
Confirmed questions5 questions
- What's your approach to dealing with a difficult customer?
- Would you be okay with using a ladder?
- When's the best time for you to work?
SoftMoc
Sales Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
I applied in person, and got a call about a month later since they weren't hiring at first. They asked a few basic questions over the phone, like why I wanted to work there, and then asked me to come in for an in-person interview. The in-person interview was a pretty standard retail interview. The manager was very nice and made the interview feel comfortable and casual.
Confirmed questions2 questions
- Could you tell me what personal quality you are looking to improve?
- What personal quality would you like to work on?
SoftMoc Sales Associate Interview Questions
Quoted word for word from SoftMoc interview reports.
“Can you list five brands that SoftMoc carries?”
Read reports →“What information do you have regarding our SoftMoc reward points program?”
Read reports →“What would you do if you were unable to locate a specific shoe size?”
Read reports →“Would you be okay with using a ladder?”
Read reports →“How do you feel about the commission rates?”
Read report →“What would you do if a customer needed an item that wasn't on display?”
Read report →“What would you do if another customer needed your help while you were already assisting someone else?”
Read report →“When's the best time for you to work?”
Read report →“Tell me about your understanding of the store's customer savings bonus advantage plan.”
Read report →Formats, difficulty and experience
Across all 20 SoftMoc interview reports.