SoftMoc Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 31 interview experiences · FREE TO READ
Which role are you interviewing for?
7 roles · 31 reportsCandidate interview experiences
First-hand accounts from people who interviewed at SoftMoc.
SoftMoc
Assistant Manager
Manager Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical Presentation
The interview was good and easy. They went over basic customer service skills and asked questions about teamwork and day-to-day situations. They also checked my confidence levels, so they advised to be calm and natural with a gentle smile throughout the interview. There was only one round.
Confirmed questions1 question
- Can you introduce yourself?
SoftMoc
Cashier
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
The interview took place in the basement because the store doesn't have much space. The manager was nice and wanted to hire me quickly. She asked about my previous sales jobs and which shoe brands from the store I'd personally wear, and also how many of the store's brands I could list. After that, she introduced me to the rest of the team and said she'd be in touch soon.
Confirmed questions4 questions
- Could you name some of the shoe brands we carry?
- Tell me about your sales experience.
- Which of our shoe brands would you choose to wear?
SoftMoc
Sales Associate
Entry Easy No offer 1 round
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
I applied online and it took 2 days. I sent my resume through indeed.com to the company email, and got a phone call for an interview the next day. I went into the store and asked for the manager since I had an interview. The sales associate called another girl who was the assistant manager and my interviewer. We went to the food court for the interview and she read questions off a paper. At the end, she said I'd get a call for another interview with the store manager, but I never did.
Confirmed questions1 question
- Why Softmoc?
SoftMoc
Sales Associate
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Technical
The store is the top-ranked in the mall. Because of the holidays and staff leaving, they really needed people right away; I got interviewed the very first time I gave my resume to the manager. It was a really easy and relaxed process. Since the store does so well, I knew I had to follow up quickly.
Confirmed questions5 questions
- What's your approach to dealing with a difficult customer?
- Would you be okay with using a ladder?
- When's the best time for you to work?
SoftMoc Interview Questions
Quoted word for word from SoftMoc interview reports.
“Can you list five brands that SoftMoc carries?”
Read reports →“Could you name some of the shoe brands we carry?”
Read reports →“What information do you have regarding our SoftMoc reward points program?”
Read reports →“What would you do if you were unable to locate a specific shoe size?”
Read reports →“Why Softmoc?”
Read report →“Which of our shoe brands would you choose to wear?”
Read report →“What's your understanding of SoftMoc?”
Read report →“Would you be okay with using a ladder?”
Read report →“Are you familiar with the brands we stock?”
Read report →Formats, difficulty and experience
Across all 31 SoftMoc interview reports.