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SMS Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 45 interview experiences · FREE TO READ

1.9 Rounds average
Average Typical difficulty
75.6% Positive experience

Which role are you interviewing for?

16 roles · 45 reports

Candidate interview experiences

First-hand accounts from people who interviewed at SMS.

Showing 4 of 45
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SMS

Senior Area Manager

Operations · nearly a year ago

Senior Average Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Presentation

The interview process went smoothly, with excellent communication and attentiveness from the recruiters regarding emails and scheduling. Although an appointment was missed due to a scheduling error (the interview was set for the day after the email was sent), the recruiting team was understanding. The interviewer asked standard questions about my background and then discussed the position, finding my answers satisfactory. The offer is contingent on successfully completing a one-week webinar training program, after which employment officially begins.

Confirmed questions3 questions
  • What prompted your job changes and application to SMS?
  • Can you elaborate on what led you to seek a position with SMS and your reasons for changing jobs?
  • What factors influenced your decision to apply to SMS and make a career transition?
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SMS

Business Coordinator

Operations · nearly a year ago

Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral

It was a really nice, smooth, and professional interview process. Jeff, who interviewed me, made it great with clear and simple instructions on how to accomplish goals. No complaints so far. I got offered a position and will start training in a couple weeks.

Confirmed questions1 question
  • What goals do you hope to achieve at this company?
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SMS

Area Manager

Operations · nearly a year ago

Senior Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview was set up and confirmed in a clear and efficient way. The person I spoke with was professional and knew a lot. I had to explain why I'd be a good fit and talk about how my past experience would help me do well in the job.

Confirmed questions2 questions
  • Tell me why you'd be a good fit for this job.
  • How would your past experiences help you succeed in this role?
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SMS

Area Manager

Sales · more than a year ago

Senior Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

I had two phone calls during the interview process. The first one went really well. He told me a lot of great things about the company and its growth. He answered all my questions about training and how things work. He said I'd have a dedicated contact for leads and could customize the info I got on prospects. He mentioned compensation, making it sound super reliable, like if I closed a deal on Monday, I'd get paid by Friday, besides residuals for ongoing services. He gave me time to talk to my wife and call him back the next day. Then, he said they'd consider other applicants if I was interested, which kind of killed the mood. I checked Glassdoor that night and found info that really contradicted what he said – slow pay, bad leads, and other reps getting multiple contacts that weren't useful. I also found out about a lawsuit against the company. I asked him about this the next day, and his whole demeanor changed. He didn't address the website comments directly, just said I should have done my research. When I brought up the Attorney General's investigation, he brushed it off, saying a company that big must have lawsuits, and when I pressed him about unethical practices, he just ended the call.

Confirmed questions2 questions
  • Can you explain why you think you're a good match for this role?
  • What's the most significant achievement you've had in your current job?

SMS Interview Questions

Quoted word for word from SMS interview reports.

What steps do you take when a Wintel server fails to boot?

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Could you provide some basic electrical safety questions?

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Formats, difficulty and experience

Across all 45 SMS interview reports.

Interview formats

Behavioral 60.6%
Technical 22.5%
Presentation 8.5%
Other 4.2%
Group 2.8%

Interview difficulty

Easy 40%
Average 53.3%
Difficult 6.7%

Candidate experience

Neutral 13.3%
Positive 75.6%
Negative 11.1%

Reports by job function

Operations 23
Sales 12
Engineering 6
HR 1
Analytics 1
Finance 1