
Smashburger Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Smashburger.
Restaurant Manager
I met with the region manager. We discussed the daily operations of a restaurant, covering both the good and bad aspects. I was asked about expected overtime. It felt more like they were trying to sell me on the job rather than me trying to sell myself. The interview lasted about 2 hours, followed by another 2 hours of an on-site practice. (The audition process for restaurant jobs isn't great in my opinion; I've experienced 3-4 and don't think it benefits the guests, candidates, or the company to have unpaid, untrained staff serving food or working in an unfamiliar setting.)
- Can you show me that your resume is correct?
- What are your methods for inventory control?
- How do you handle staff turnover?
Assistant Manager
I worked there for three years before applying for the assistant manager role. My previous managers had always encouraged me to apply, but I wasn't ready until then. I went ahead and applied. My District Manager told me in person we would meet that week. The interview was straightforward, but he was new to the role and didn't know my background well. He didn't seem to realize I had trained most of the new managers in other stores, including my own store's General Manager. Despite this, he decided to hire externally.
- What's your plan to increase sales this year?
Assistant Manager
After submitting an application on their website, I was contacted for a face-to-face interview, which typically happens about 2-4 weeks later. This first interview is usually with the hiring manager, who will ask about my background and qualifications. If they think I'm a good fit, the next step is an OJE (on-job experience) to give me a feel for the daily tasks and what to expect. Finally, there's a last interview with the director of operations.
- What do you hope to achieve by working here?
Smashburger Manager Interview Questions
Quoted word for word from Smashburger interview reports.
“How would you handle an upset guest?”
Read reports →“What are your methods for inventory control?”
Read reports →“What's your plan to increase sales this year?”
Read reports →“Why do you feel Smashburger needs you?”
Read reports →“What drives you?”
Read report →“Can you show me that your resume is correct?”
Read report →“What is your motivation for wanting to work at Smashburger?”
Read report →“Can you introduce yourself?”
Read report →“How do you handle staff turnover?”
Read report →Formats, difficulty and experience
Across all 13 Smashburger interview reports.