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Skechers U.S.A. Sales Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 100 interview experiences · FREE TO READ

1.7 Rounds average
Easy Typical difficulty
69.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Skechers U.S.A..

Showing 3 of 100
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Skechers U.S.A.

Sales Associate

Sales · nearly a year ago

Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral

The interview process went well. They asked questions and I answered them. At the end they assured me they would either call or email to tell me yes or no to their decision on hiring me. They did not, I gave them a call and they told me they went with someone else.

Confirmed questions1 question
  • Can you discuss your previous experience in a lead role?
Skechers U.S.A. logo
Skechers U.S.A.

Sales Associate

Sales · nearly a year ago

Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

It was a pretty relaxed interview, and I thought it would be straightforward. They said they'd let me know about the job after the interview, but honestly, I never heard back from the store manager. Really poor communication.

Confirmed questions2 questions
  • Can you describe your previous job duties?
  • What is your current availability?
Skechers U.S.A. logo
Skechers U.S.A.

Sales Associate

Sales · more than a year ago

Senior Easy Positive experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical

Had a phone interview that lasted about 20 minutes. We talked about my past experience and what the company is looking for. They also explained the commission plan and when we'd get paid. It sounded like a really good place to work.

Confirmed questions1 question
  • Can you share an example of a time you delivered outstanding customer service?

Skechers U.S.A. Sales Associate Interview Questions

Quoted word for word from Skechers U.S.A. interview reports.

Is it acceptable to take just one penny from the cash drawer?

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Can you tell me about a time you had a really bad customer service experience?

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What would you do if an unhappy customer was dissatisfied with the service they received?

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Could you describe the message the store aims to convey to customers with its product display, and point out anything you think could be better or is out of place?

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What action would you take if a customer was upset about a product?

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How would you go about selling this pen to me if I were a customer?

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What was a difficult time in which you had to deal with a rude customer?

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How would you manage an upset customer, and what steps would you take?

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Formats, difficulty and experience

Across all 100 Skechers U.S.A. interview reports.

Interview formats

Behavioral 63.4%
Presentation 10.5%
Technical 9.8%
Other 7.8%
Group 5.9%

Interview difficulty

Easy 56%
Average 43%
Difficult 1%

Candidate experience

Positive 69.7%
Neutral 22.2%
Negative 8.1%