Sistema de Cooperativas de Crédito do Brasil Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 46 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Sistema de Cooperativas de Crédito do Brasil.
Sistema de Cooperativas de Crédito do Brasil
Customer Service Agent
Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Take home Background check Recruiter call Offer
Interview formats
Behavioral Technical
I applied for the Customer Service Agent position in the Nova Olímpia/PR branch through the Empregare platform. After my resume was screened, I received two questionnaires: one on financial math and another with additional questions. Both were quite straightforward. On the same day I submitted the questionnaires, I got a notification via the Serasa app about a check on my CPF, which is part of the company's background check process. Later that same day, I was contacted to schedule an interview with the People Management department. The interview was conducted clearly and respectfully. The recruiter, Jéssica, was extremely friendly, polite, and professional, which made me feel very comfortable throughout the conversation. Another positive point was the recruiter's transparency. Even after the interview, Jéssica contacted me to clearly inform me that they had decided to proceed with another candidate, showing respect and consideration for everyone involved. I rate the process very positively, with organized stages, efficient communication, and respect for the candidate.
Confirmed questions5 questions
- Could you tell me a little about yourself?
- What led you to choose this area of study?
- What do you consider your strengths and weaknesses?
Sistema de Cooperativas de Crédito do Brasil
Customer Service Agent
Entry Average Positive experience Accept offer 4 rounds
Interview process
Take home Group Phone screen Background check Offer
Interview formats
Other Technical Group Behavioral
First, you have to fill out a questionnaire with more than 20 questions, many of them personal like religion, where your spouse works, your education, lifestyle, if your parents work, and to talk about your life. Then there's a group interview with a psychologist. Stage one includes psychographic tests and logic tests. Stage two is an essay on specific knowledge and group discussions. Stage three is an individual interview with the psychologist. Stage four is an interview with the branch manager.
Confirmed questions5 questions
- What is your medium-term goal?
- Do you have a career plan?
- Why should we hire you?
Sistema de Cooperativas de Crédito do Brasil
Customer Service Agent
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen Group Presentation Phone screen
Interview formats
Presentation Group Behavioral Other
Total lack of respect for the people who participated in the selection process, which had 2 stages. The first stage included a presentation of the institution, an introductory activity, and a test. Then, the second stage consisted of repeating the same interview from the first stage with the direct manager. Each stage lasted several hours, and in the end, no one was hired.
Confirmed questions1 question
- Personal questions were asked.
Sistema de Cooperativas de Crédito do Brasil Customer Support Representative Interview Questions
Quoted word for word from Sistema de Cooperativas de Crédito do Brasil interview reports.
“What do you know about Sicoob?”
Read reports →“If you were a fruit, what would you be?”
Read reports →“What is your understanding of financial management?”
Read reports →“How do you see yourself joining sicoob”
Read reports →“Do you have any acquaintances working at the cooperative?”
Read report →“Which do you prefer: the administrative agent position or the cashier attendant position?”
Read report →“Could you tell me about your family?”
Read report →“What led you to choose this area of study?”
Read report →“What is your motivation for wanting to work at Sicoob?”
Read report →Formats, difficulty and experience
Across all 46 Sistema de Cooperativas de Crédito do Brasil interview reports.