SiriusXM Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at SiriusXM.
SiriusXM
Response Specialist
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
The interview process was quite unusual. I had a Zoom interview that lasted over 45 minutes, but the interviewer didn't have his camera on at all. Near the end, it seemed like I was going to get a job offer, but then I never heard back about it, either way. The unprofessionalism of the interviews reflected poorly on the company. There were so many warning signs during this process that I wouldn't have accepted an offer even if one was made.
Confirmed questions1 question
- Can you share an instance where you received excellent customer service?
SiriusXM
Response Specialist
Entry Average Positive experience Accept offer 2 rounds
Interview process
Take home Phone screen
Interview formats
Technical Behavioral
I applied online and then got an email to do an online interview. It was based on listening to a sales call and answering 8 questions about it. After that, I had a 1-1 interview.
Confirmed questions2 questions
- Do you have customer service experience?
- Can you share an instance where you were praised by customers or managers?
SiriusXM
Response Specialist
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
You go to the Call center in Irving Texas. When you get there, there's a reception desk with a phone. You dial the extension to have someone come get you for the interview room. Then you sit with the interviewer. They ask how you heard of the job, how you know the person who referred you, and if you know any info about the company. Then they go over your specialties and skills.
Confirmed questions1 question
- What do you know about the services we provide to customers?
SiriusXM Specialist Interview Questions
Quoted word for word from SiriusXM interview reports.
“Can you share an instance where you received excellent customer service?”
Read reports →“Are you willing to travel?”
Read reports →“How did you find out about our company?”
Read reports →“What do you know about the services we provide to customers?”
Read reports →“Can you share an instance where you were praised by customers or managers?”
Read report →“Do you have customer service experience?”
Read report →“Can you tell me about your past work experience?”
Read report →Formats, difficulty and experience
Across all 5 SiriusXM interview reports.