Side logo

Side Technical Support Engineer Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 7 interview experiences · FREE TO READ

2.6 Rounds average
Average Typical difficulty
85.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Side.

Showing 3 of 7
Side logo
Side

Technical Support Engineer

Engineering · a year ago

Entry Average Positive experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Technical Behavioral Presentation

The first round is aptitude, they ask normal and grammar questions. The second round is communication, where they ask questions and you have to write down the answer. The third round is a face-to-face interview.

Confirmed questions2 questions
  • Can you explain what an IP address is?
  • Could you tell me the specifications of your laptop?
Side logo
Side

Technical Support Engineer

Engineering · more than a year ago

Entry Easy Neutral experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

Fun place to work with good work culture, would suggest working there. Good team lead and manager. There is a night shift allowance and rotational shifts. Good promotions. They have both testing and tech support teams. It's a good tech support company.

Confirmed questions1 question
  • Can you introduce yourself and tell me about your education?
Side logo
Side

Technical Support Representative

Operations · more than a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical

It all started with an online ad for the job. After I applied, a HR person reached out and asked me some basic screening questions. We then set up an interview for that same week. The interview had pretty basic questions about behavior, customer service, and technical stuff. You need to know what basic components are, like a Hub and router.

Confirmed questions2 questions
  • Can you confirm you have reliable transportation to get to our office location?
  • Do you know what basic components are, for instance, a Hub and a router?

Side Technical Support Engineer Interview Questions

Quoted word for word from Side interview reports.

How would you assist your grandmother in setting up her Gmail account on a new laptop?

Read reports

Do you know what basic components are, for instance, a Hub and a router?

Read reports

Can you confirm you have reliable transportation to get to our office location?

Read report

Formats, difficulty and experience

Across all 7 Side interview reports.

Interview formats

Technical 41.2%
Behavioral 41.2%
Presentation 5.9%
Group 5.9%
Other 5.9%

Interview difficulty

Easy 42.9%
Average 57.1%
Difficult 0%

Candidate experience

Positive 85.7%
Neutral 14.3%