Shred-it International Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Shred-it International.
Shred-it International
Customer Service Representative
Entry Average Negative experience No offer 4 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral
The interview process felt excessively long. I had to interview with four different managers before receiving a job offer. Following that, HR took two weeks to initiate the background check. Considering the goal of serving customers, the entire onboarding process for a new CSR feels too slow and clunky, taking approximately two months before a new CSR is ready to start.
Confirmed questions1 question
- How would you handle a situation involving an angry customer?
Shred-it International
Customer Service Representative
Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Background check
Interview formats
Behavioral Other
First, a phone screen that was pretty basic. Then, three interviews with two service Managers and the General Manager. We also did a ride along which was great to see what the job would be like. Finally, a background check with a drug screen.
Confirmed questions1 question
- Tell me about a time you made a mistake that impacted a customer.
Shred-it International
Customer Service Representative
Entry Difficult Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The interview experience was quite unprofessional and left me feeling disappointed with the company. The interviewer wasn't dressed or acting professionally. My time felt wasted, especially since I thought the job was practically mine. However, it ended up working out for the best after meeting them.
Confirmed questions1 question
- Can you tell me where you live?
Shred-it International Customer Support Representative Interview Questions
Quoted word for word from Shred-it International interview reports.
“Can you tell me where you live?”
Read reports →“How would you handle a situation involving an angry customer?”
Read reports →“Tell me about a time you made a mistake that impacted a customer.”
Read reports →“What value do you bring to the company?”
Read reports →“Do you possess relevant experience?”
Read report →Formats, difficulty and experience
Across all 5 Shred-it International interview reports.