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Shoppers Drug Mart Retail Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 110 interview experiences · FREE TO READ

1.4 Rounds average
Easy Typical difficulty
78% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Shoppers Drug Mart.

Showing 3 of 110
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Shoppers Drug Mart

Cashier

Operations · nearly a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral

I had a chat with the Front Store Manager. She asked me some questions and took notes. She was really nice and let me know about the next steps promptly. She asked for references, and after I gave them, I received my offer.

Confirmed questions3 questions
  • Tell me about your availability.
  • What salary are you expecting?
  • Describe your previous work experience.
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Shoppers Drug Mart

Store Associate

Sales · a year ago

Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical

So, after I applied online, I got a call pretty fast, like within a week, to set up an in-person interview. The manager met with me, and we talked for about half an hour. They asked about when I could work, what my customer service background was like, and how I'd deal with difficult customers or being swamped. They also had me go over my resume. I heard back with a job offer in about 3 business days.

Confirmed questions1 question
  • Tell me about a situation where you had to juggle many things at once, for example, assisting a shopper while also putting stock out or managing the checkout queue.
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Shoppers Drug Mart

Personal Shopper

Sales · more than a year ago

Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview process was fine; I had no complaints and we were polite to each other. It was pretty quick and not super detailed. They asked basic questions and then I was on my way. I never heard back.

Confirmed questions1 question
  • Can you tell me about yourself?

Shoppers Drug Mart Retail Associate Interview Questions

Quoted word for word from Shoppers Drug Mart interview reports.

What makes this store a better choice for shoppers compared to other places?

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What action would you take if you observed a colleague stealing?

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Considering the prevalence of credit card fraud, how would you approach the task of selling gift cards, which can be challenging and even dangerous for cashiers?

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When customers have questions about credit card fraud or gift card sales, what information or response would you provide?

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Are you able to assist with updating sale tags every Friday night?

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Could you tell me if you are familiar with the shopper's run for women program?

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What is your reason for wanting to work at Shoppers Drug Mart?

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Tell me about a time you had to deal with an angry customer.

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Can you describe a time you dealt with an argumentative customer?

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Formats, difficulty and experience

Across all 110 Shoppers Drug Mart interview reports.

Interview formats

Behavioral 76.9%
Technical 12.6%
Other 9.1%
Presentation 1.4%

Interview difficulty

Easy 56.4%
Average 40.9%
Difficult 2.7%

Candidate experience

Positive 78%
Neutral 19.3%
Negative 2.8%