Shipt Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 29 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Shipt.
Shipt
In Store Shopper
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Other
So like four years back, the whole process was basically just filling out some forms, making sure you had a car that worked good and they checked your license. Then they sent this link, and you had to answer like three questions on video. After that, you just waited to hear if they were gonna hire you.
Confirmed questions1 question
- Tell me about an accomplishment you're proud of.
Shipt
Personal Shopper
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Take home
Interview formats
Behavioral Other
I applied on their website and got an online interview invitation via email within an hour. The interview took about 15 minutes and included questions with a couple of recorded responses. It was a bit strange at first, but I ended up liking it because it was fast and simple! I heard back the same day via email and was told they would contact me when a position opened up in my area.
Confirmed questions1 question
- How would you handle a situation where a customer's desired item is out of stock?
Shipt
Personal Shopper
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Presentation
Interview formats
Behavioral Presentation
After you submit your personal information, you'll be given a set of questions to answer. Then, you'll need to record a video of yourself asking questions, with a 180-second time limit for all three recordings.
Confirmed questions3 questions
- In your video recording, please discuss an instance where you exceeded expectations to deliver outstanding customer service.
- Could you explain how you plan to integrate Shipt into your existing schedule?
- What are three key qualities and traits you bring that qualify you for this position?
Shipt Retail Associate Interview Questions
Quoted word for word from Shipt interview reports.
“If a customer wants 1lb of ground sirloin, which option is the closest match?”
Read reports →“If a customer is looking for 1 pound of ground beef and the available options are 0.97 pounds and 1.01 pounds, which quantity would you provide to the customer?”
Read reports →“What would you tell a customer if they ordered organic raspberries, but the only available case had mold on it?”
Read reports →“What would you do with an order if you arrived at the location and no one was there to receive it and you couldn't communicate with anyone?”
Read reports →“What action would you take if you needed to find a replacement for fresh strawberries?”
Read report →“Could you describe the three most important factors you consider when choosing the freshest apples available in a store?”
Read report →“When an item is out of stock, what alternative choices would you present to the customer through text messaging?”
Read report →“Have you ever used personal shopping services?”
Read report →“Can you tell me about your knowledge of different apple varieties?”
Read report →Formats, difficulty and experience
Across all 29 Shipt interview reports.