
Shane Co. Sales Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Shane Co..
Sales Consultant
The first step was a phone interview where I was asked about my past jobs, what salary I wanted, why I applied, my general background, how I found out about the company, and some other common stuff. I passed that and then had another interview. This time I met with the regional sales trainer who told me more about what the job entails. Then, I had to sell something from my bag right then and there – definitely dress in a suit with closed-toe shoes, preferably heels. After that, I met with the store manager. We talked about similar things, and they seemed really focused on my personality. They kept asking if I was okay with closing sales and handling objections.
- Could you demonstrate your sales ability by selling me an item you currently have with you?
Sales Consultant
First, they'll give you a call for a phone screen where they'll ask general questions about when you're free, why you applied here, your salary expectations, why you think you're a good fit, and other similar stuff. Then, you'll have an in-person interview with the assistant store manager, followed by a final interview with either the store manager or the regional director. If you get through all that, they'll call you with an offer.
- Can you share an instance of conflict resolution from a prior role?
- How do you identify customer needs?
- Walk me through your typical sales process.
Sales Consultant
You gotta apply in person first! Once you get your foot in the door and talk to a manager, you're pretty much on your way. It's usually 3 rounds with two assistant managers and the main store manager. Make sure you dress sharp and be nice to the folks already working there and any shoppers.
- In 5 to 10 years, where do you see yourself?
- What experience do you have that makes you a good fit for this role?
- Can you share an instance where you had to handle a difficult customer?
Shane Co. Sales Specialist Interview Questions
Quoted word for word from Shane Co. interview reports.
“Given this plain pen, your task is to sell it to me.”
Read reports →“What makes you want to be in the jewelry business with Shane?”
Read reports →“How do you identify customer needs?”
Read reports →“Could you demonstrate your sales ability by selling me an item you currently have with you?”
Read reports →“How would you manage assisting multiple customers at the same time?”
Read report →“Explain your approach to asking for the sale and closing it.”
Read report →“Can you share an instance where you had to handle a difficult customer?”
Read report →“Walk me through your typical sales process.”
Read report →“Can you share an instance of conflict resolution from a prior role?”
Read report →Formats, difficulty and experience
Across all 5 Shane Co. interview reports.