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SGS Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 7 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
85.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at SGS.

Showing 3 of 7
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SGS

Call Center Representative

Operations · more than a year ago

Entry Average Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview process was pretty interesting. The person interviewing me was really nice and patient with me when I took a little too long to answer a couple of questions. I can't really say what it's like to work there, but I did enjoy chatting with the interviewer.

Confirmed questions1 question
  • In what ways do you think others would characterize you?
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SGS

Customer Service Representative

Operations

Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other

It kicked off with a phone interview where they asked some basic questions about what I knew about the company and my interest in the role. A few weeks later, I had the in-person interview. It was with a team member and the manager, started on time, and wasn't too long. It was a pretty straightforward process with no tough questions.

Confirmed questions2 questions
  • What do you know about the company?
  • Why are you interested in applying for this job?
SGS logo
SGS

Customer Service Representative

Operations

Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Technical Behavioral

when you get here, you'll take a typing test. after that, there's a one-on-one chat with the hiring manager where we'll ask some common interview questions. they're really clear about what the job involves. make sure you do your research first and just be yourself.

Confirmed questions1 question
  • What would you say is your biggest strength?

SGS Customer Support Representative Interview Questions

Quoted word for word from SGS interview reports.

Formats, difficulty and experience

Across all 7 SGS interview reports.

Interview formats

Behavioral 63.6%
Technical 18.2%
Other 18.2%

Interview difficulty

Easy 28.6%
Average 71.4%
Difficult 0%

Candidate experience

Positive 85.7%
Neutral 14.3%