SESC Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at SESC.
SESC
Customer Service Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral
The interview process involved a chat with the customer service supervisor and the HR representative for the site. It was a very relaxed and direct conversation. Given their extensive hiring experience, they shared information about the company.
Confirmed questions3 questions
- Could you please tell me about yourself?
- What professional experiences do you have?
- What are your thoughts on diversity?
SESC
Agente De Atendimento
Entry Average Neutral experience No offer 2 rounds
Interview process
Group Presentation
Interview formats
Group Presentation Behavioral
The interview process involved several group dynamics activities, followed by an individual interview. While I found some of the dynamics to be uncreative, the overall interview process was satisfactory. What was disappointing was the delay of several days in providing a negative response, especially since they had already hired someone for the position.
Confirmed questions1 question
- Pretend you are selling me this pen.
SESC
Customer Service Agent
Entry Easy Negative experience No offer 2 rounds
Interview process
Group Take home
Interview formats
Group Other
I applied through the website and after about 15 days I received an email inviting me to participate in an online group interview, there were 13 participants where each one spoke a little about themselves and their professional experiences. Afterwards, we were all called to go to SESC to take a test related to the role, I took the test and never got any feedback. I believe they should at least send an email informing the candidate that they didn't pass because we were left waiting for a response.
Confirmed questions1 question
- Can you share some information about yourself and your professional background?
SESC Customer Support Representative Interview Questions
Quoted word for word from SESC interview reports.
“What would you do in a situation where a customer refused to pay the R$5 ticket for a show?”
Read reports →“What are your thoughts on diversity?”
Read reports →“Are you available to work any shift?”
Read reports →“What are your future outlooks?”
Read reports →“What do you find most challenging about your current job, and what do you find easiest?”
Read report →“Do you see yourself working here?”
Read report →“Can you share some information about yourself and your professional background?”
Read report →“Tell me about customer service.”
Read report →“Can you share details about your most recent role?”
Read report →Formats, difficulty and experience
Across all 11 SESC interview reports.