ServiceTitan Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at ServiceTitan.
ServiceTitan
Manager
Manager Average Negative experience No offer 4 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral
So first they tossed my application, which was weird. Then, a recruiter hit me up. After that, I talked to the hiring manager and then interviewed with four different people. The recruiter called me again after the interviews, but then totally ghosted me when I followed up via email. It's been three months and the job listing is still up. The whole messy process probably reflects how the company operates.
Confirmed questions2 questions
- What are your experiences with collaboration?
- Can you share an example of your teamwork skills?
ServiceTitan
Implementation Manager
Mid Average Negative experience No offer 4 rounds
Interview process
Recruiter call Phone screen Presentation Background check
Interview formats
Behavioral Presentation
So, the interview began with a recruiter chat, then I talked with the Hiring Manager. They were great and we really hit it off. They asked some good questions and it felt more like a conversation. Then I had to give a 30-minute presentation to the team (three people). The task was to teach them something technical for 20 minutes, with 10 mins for Q&A. But it felt really short, especially since we spent 5 mins on intros, so it felt rushed. The team didn't seem super into it, and one person was literally eating lunch, which was kinda unprofessional and rude. It felt like they didn't care much about the process or the candidate experience. They said I'd hear back, but I never did. Would have been nice to get some feedback. The lack of engagement and no follow-up really left a bad taste, felt kind of dismissive.
Confirmed questions1 question
- Can you share an instance where a client requested a product feature that isn't available?
ServiceTitan
Implementation Manager
Mid Average Positive experience Accept offer 7 rounds
Interview process
Recruiter call Phone screen Onsite Panel Presentation Background check Offer
Interview formats
Behavioral Technical Presentation Group
The whole thing took about 3 weeks and the recruiter stayed in touch. First, a Recruiter Phone Interview, then a Director Phone Interview. After that, an in-person interview with two Implementation Managers, the Sr. Director, the Director, and some current team members. Then, a video interview with the VP of Customer Success. Finally, an Offer from the Recruiter, followed by References and Background Check.
Confirmed questions3 questions
- Can you describe your management style?
- What were your childhood aspirations?
- What are your main motivators?
ServiceTitan Manager Interview Questions
Quoted word for word from ServiceTitan interview reports.
“What are the key characteristics of an effective automated test?”
Read reports →“What were your childhood aspirations?”
Read reports →“What were your passions growing up?”
Read reports →“Can you share an instance where a client requested a product feature that isn't available?”
Read reports →“What makes you want to join ServiceTitan?”
Read report →“What are your main motivators?”
Read report →“What is your proficiency with Excel?”
Read report →“What aspects of this role are you looking to avoid?”
Read report →“How do you handle interactions with difficult customers?”
Read report →Formats, difficulty and experience
Across all 11 ServiceTitan interview reports.