ServiceTitan Customer Support Representative Interview Questions
& Process

The process was smooth with 3 virtual rounds, and it was very comfortable. I was contacted properly via email and the process of setting up all interviews was very fast and easy. I thought the interview was a great opportunity to learn more about the company and the position. The interviewer asked some really thoughtful questions that allowed me to showcase my experience and skills. I appreciated the chance to talk about how my qualifications align with the job requirements, and I was impressed by the interviewer's knowledge of the industry. Overall, I had a positive experience, and I'm excited about the possibility of joining the team.

I had an interview at the ServiceTitan Yerevan office. The whole process was really bad. They invited me for an interview a month before the actual date, which was too long a wait. I got to their office on time, but the interview started late. The interviewers weren't very professional and asked questions that weren't really related to the job. I was rejected, and they let me know about two weeks after the interview. It felt like a complete waste of my time. The whole thing took nearly two months from the first call to when I got rejected. I wouldn't recommend ServiceTitan to anyone. After the interview, I learned they hired people who didn't even know the basics of customer service because they could pay them less, even though the service they would provide would be terrible.

The HR team in Armenia was quite unprofessional. They seem to hire friends and relatives. The company's image is first of all the recruiter, and the company in Armenia is unprofessional and reluctant to change or work hard.