
Service Corporation International Sales Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Service Corporation International.
Sales Manager
The recruiter was professional and seemed well-prepared, having reviewed my resume and asked relevant questions. It was assumed I had a basic understanding of the company. The conversation then moved to the industry and its specific demands in the local community. The recruiter, based in the Houston corporate office, was very friendly. They followed up promptly and professionally.
- Could you outline your strategy for achieving success in this role?
Sales Manager
The interview process was quite long, most of the day. It was VERY thorough including a cemetery and funeral home tour along with introductions to most department heads and staff. The interview was conducted by several of the upper management staff. Some of the questions were quite difficult but they made a lot of sense. Questions similar to the below. Now that I think of it they don't sound too difficult but some of them catch you off guard. It's best to just be yourself and be completely honest and you will do fine.
- Can you describe an instance where you had to manage a customer complaint when the company was responsible, detailing your approach and the eventual resolution?
Sales Manager
I applied for a Sales Manager job online about 6 weeks ago. A bit later, I got an email to set up a 30-minute phone interview. I called them back and we scheduled the interview. The interviewer called me about an hour later to get started. We had a friendly chat and he asked me a lot of questions about my background. He wanted to know about my experience managing sales teams, how many people I'd managed, what a normal day looked like, how I spent my time, and how I recruited salespeople. He also asked about my salary. Then I got to ask him questions about the role, like if it was a new job, how the sales territory was doing, and what happened to the previous manager. He was pretty open with his answers.
- Do you have any background in in-home sales?
Service Corporation International Sales Manager Interview Questions
Quoted word for word from Service Corporation International interview reports.
“How do you ensure you take care of their employees?”
Read reports →“Describe a situation where you needed manager approval to fix an employee's mistake.”
Read reports →“Can you share an instance of a mistake you made and how you rectified it?”
Read reports →“Do you have any background in in-home sales?”
Read reports →“Tell me about how you treat people.”
Read report →“Could you outline your plan for the next 30, 60, and 90 days?”
Read report →“Can you tell me about a weakness you have and explain it?”
Read report →“Can you describe an instance where you had to manage a customer complaint when the company was responsible, detailing your approach and the eventual resolution?”
Read report →“Could you outline your strategy for achieving success in this role?”
Read report →Formats, difficulty and experience
Across all 8 Service Corporation International interview reports.