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Servcorp Receptionist Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 12 interview experiences · FREE TO READ

2.8 Rounds average
Average Typical difficulty
58.3% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Servcorp.

Showing 3 of 12
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Servcorp

Receptionist

Operations · a year ago

Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Recruiter call Recruiter call
Interview formats
Behavioral

I chatted with about three folks before I was offered the position. The second person I spoke with even gave me some tips on how to phrase things for my next conversation! It felt pretty laid-back, and they were all really friendly.

Confirmed questions1 question
  • They asked about my personality and hobbies to gauge my fit with the company culture.
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Servcorp

Receptionist

Operations · more than a year ago

Entry Average Negative experience Decline offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical

So I applied online and after about a week I had a phone call screen which was pretty standard. Then I was invited for an interview where they first made me sit for a general knowledge test. It was basic math and English, which was a bit weird for that stage. After that, I had a long talk with a manager, and then they asked me to come back for a second interview. The next week, I met another lady who asked some personal questions that weren't really related to the job. After that, I had to stay for another hour to meet with someone from HR. During the second interview, they also mentioned the low salary they wanted to offer and told me about performance targets for bonuses. They called afterwards saying they liked me and wanted to offer me the job, but wanted me to do a trial day first. I ended up declining the offer because of the interview process and the salary, and took a job elsewhere.

Confirmed questions2 questions
  • Are you in a relationship?
  • What is your partner's opinion on this job opportunity?
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Servcorp

Receptionist

Operations

Entry Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Other

The whole hiring process took ages. I had interviews in so many different spots across Sydney, like the CBD, North Sydney, and Parramatta, and I had to go back there quite a few times. On the bright side, all the people I met were super nice! There were a bunch of tests, and some of them I had to do more than once, which was a bit of a drag.

Confirmed questions1 question
  • What value do you offer to the company?

Servcorp Receptionist Interview Questions

Quoted word for word from Servcorp interview reports.

Would dressing business appropriate be an issue for you?

Read report

Can you tell me about your experience managing multiple phone lines and how you handle aggressive callers?

Read report

Formats, difficulty and experience

Across all 12 Servcorp interview reports.

Interview formats

Behavioral 54.5%
Technical 27.3%
Other 9.1%
Presentation 9.1%

Interview difficulty

Easy 8.3%
Average 66.7%
Difficult 25%

Candidate experience

Neutral 25%
Positive 58.3%
Negative 16.7%