Sercom Digital Customer Support Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Sercom Digital.
Sercom Digital
Call Center Agent
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
Fiquei o dia inteiro esperando em uma sala para ser dispensado, disseram que não tinham vagas, foi um desrespeito com meu tempo! Ficaram 4 horas me enrolando sem uma resposta!
Confirmed questions1 question
- Perguntaram sobre minha disponibilidade de horário.
Sercom Digital
Call Center Agent
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Group Take home
Interview formats
Behavioral Group Other
I signed up on the website and the next day I had the interview, with other people online. First, they explained the job, and then they gave us a form to fill out. The questions were easy. Later, they messaged me saying I passed to the second stage.
Confirmed questions2 questions
- What areas have you worked in before?
- How would you handle a stressed person?
Sercom Digital
Call Center Agent
Entry Easy Neutral experience Decline offer 2 rounds
Interview process
Recruiter call Group Background check
Interview formats
Behavioral Group
I went in on a Tuesday morning with my resume and did the interview, it wasn't difficult and the same day I was called to continue the process, it was a training for 15 people and they were going to keep 10, it's been a while, I don't know how the selection process works there now.
Confirmed questions1 question
- Why do you want to join this institution?
Sercom Digital Customer Support Interview Questions
Quoted word for word from Sercom Digital interview reports.
“How would you handle a stressed person?”
Read reports →“Why do you want to join this institution?”
Read reports →“What would you add to the company?”
Read reports →“How do you handle pressure?”
Read reports →“How do you plan to collaborate with the company?”
Read report →“What areas have you worked in before?”
Read report →Formats, difficulty and experience
Across all 8 Sercom Digital interview reports.