Sephora Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 22 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Sephora.
Sephora
Store Manager
Mid Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Background check
Interview formats
Behavioral
Got a call from a recruiter about jobs and my interest/timeline. They talked about benefits and asked why I wanted to work at Sephora. Then I had a phone interview with the recruiter a week later. We talked about the Store Manager role, training, and they asked a lot of behavioral questions typed into a form. They said they'd be in touch about next steps. The recruiter was nice, but it felt like a lot of hoops, especially if you'd rather talk to the hiring manager. I got an email saying I didn't get the job, even with my experience. I feel like I couldn't get my experience across well enough. Disappointed and won't apply again even though they encouraged it. Retail is about relationships, and the end of this process felt cold.
Confirmed questions1 question
- How would you coach an associate who isn't performing well?
Sephora
Store Manager
Senior Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
It was a long selection process, with several interviews with managers from different areas, including: Human Resources, Education and Sales.
Confirmed questions1 question
- What was my biggest challenge in my retail career?
Sephora
Store Manager
Manager Average Positive experience No offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral Presentation
I first spoke with a talent manager at the company. We talked about my previous roles and what I had achieved with my past teams. We also covered why I was interested in working for Sephora, what skills I could bring to the table, and why I'd be a good fit for the company. They explained the type of manager they're seeking and what they could offer me if I joined. We also went over training, benefits, store locations, and opportunities for career advancement.
Confirmed questions1 question
- What makes you the ideal candidate for this position?
Sephora Store Manager Interview Questions
Quoted word for word from Sephora interview reports.
“How would you coach an associate who isn't performing well?”
Read reports →“Can you tell me what metrics you currently use to gauge performance and the success of a store?”
Read reports →“What are your reasons for wanting to join Sephora?”
Read reports →“How do you support the development and growth of others?”
Read reports →“Describe a time you had to address an employee's attendance or punctuality issue, and explain how you handled it.”
Read report →“How did you find out about this job opening?”
Read report →“Tell me about how you build trust within a team.”
Read report →“Can you tell me about your availability?”
Read report →“What are your career goals?”
Read report →Formats, difficulty and experience
Across all 22 Sephora interview reports.