Security Finance Manager Interview Questions
& Process

Started with a quick phone questionnaire, then scheduled an in-person interview at the branch with a corporate recruiter. They wanted to do the interview the same day, which was a bit rushed but acceptable since I needed the job. Agreed to meet within 2-3 hours, so timing was a bit off. Upon arrival, work was still in progress with other employees around.

I applied in late September and they contacted me in November. The first step was a phone call from the HR supervisor on a Wednesday. They reviewed my resume and asked me to describe my duties at each past job. They also explained the company's business and mentioned that fieldwork is involved, which means visiting clients who haven't paid their loans. I agreed to these terms. The phone interview lasted about 20 minutes, and I was invited for an in-person interview that Friday. The in-person interview was very relaxed, with just the HR supervisor. I was asked about 20 questions, which weren't difficult. They included questions about my duties, customer service, and a couple of STAR method questions. The supervisor mentioned it might take a while to hear back and encouraged me to contact them with any questions. The manager also spoke with me to describe a typical day. There's a week-long training out of town, with all expenses paid, but it requires arranging childcare. They called the following Thursday to offer me the job, asking if I had questions and if I was still able to do the fieldwork, which I confirmed.

The first interview felt a bit off, like the interviewer doubted my qualifications. She asked if I had other interviews lined up, and when I said no, she sighed and questioned why. I explained honestly that I had applied elsewhere but hadn't secured any interviews yet, wanting to be upfront because I'm really interested in this company. She asked standard questions about my experience and why I'd want to work there, and the interview itself was quite straightforward. Afterwards, she gave me her card and suggested I call if I had questions, also mentioning she'd call me the next day. Unexpectedly, she texted to schedule a second phone interview. The next interviewer asked about my background and motivation for joining the company. He said they'd update me by the end of the day. Later, I called him back, and he seemed surprised I hadn't heard from 'her,' saying she was supposed to be calling. He assured me she would follow up. I didn't get a call, so the following day I tried reaching the initial interviewer, leaving a voicemail. It's now the weekend, and I haven't heard back, so I'll wait until Monday. I'm wondering if my calls might have annoyed them, but considering their persistence in interviewing me, my two calls versus their multiple over two days doesn't seem excessive. What's frustrating is the drawn-out process. If I didn't have a chance, why prolong it and make it complicated? I'm eager, but feel like I might be trying too hard or doing something wrong. I just wish they'd be direct if I'm not a fit. Then again, maybe someone else was better qualified, but if so, why proceed with a second interview and promise a follow-up?