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Sears Operations Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 22 interview experiences · FREE TO READ

2.4 Rounds average
Average Typical difficulty
45.5% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Sears.

Showing 3 of 22
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Sears

Operations Manager

Operations · more than a year ago

Senior Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical

Sears has a pretty good interview process. They use the STAR method. First, there's an online assessment with the application. Then they have a phone interview, and if you pass that, they schedule a 1:1 interview, or they have a secretary take notes while the manager asks questions.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

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Sears

Operations Manager

Operations

Manager Easy Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

I've been preparing for a career change from the military (Logistics/Supply Officer with over 20 years of experience and a post-graduate degree) for a while. I'm in the final stages with many companies and have two great offers already. I applied for an Operations Manager role at Sears Distribution/Logistics. I missed a call from them but called back right away. After I identified myself, the manager asked, "what's your deal?" and "are you looking for a job or not." I gave my usual intro, but the person was condescending. They told me the salary range, and I mentioned it was a bit lower than I was looking for, suggesting I might not be a good fit. The interviewer then mockingly said, "after you've looked around and not found anything give me a call and maybe we can talk." I resisted the urge to mention my better offers from their competitors who are running Sears out of business. I just thanked them and ended the call. I've since removed my profile from their site. I'll definitely tell people to avoid Sears if they ask about potential employers. While I might not be the right fit for this specific job, recruiters and managers represent the company.

Confirmed questions2 questions
  • Can you tell me about yourself?
  • Are you actively looking for employment?
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Sears

Operations Manager

Operations

Mid Average Neutral experience Accept offer 3 rounds
Interview process
Take home Recruiter call Background check Offer
Interview formats
Behavioral Other

So, first there's this really long and tough test you gotta do before even talking to anyone. It's timed, you only get 1 hour to do 145 questions. If you do well on that, they'll call you for an interview. After the interview, you might hear back from Sears within 3 days about a job offer. But first, you gotta pass a background check and a drug test before they can give you a start date. The background check itself can take anywhere from 2 weeks to a whole month to get cleared.

Confirmed questions3 questions
  • What's your work history like?
  • What can you bring to the company if we hire you?
  • What salary are you looking for?

Sears Operations Manager Interview Questions

Quoted word for word from Sears interview reports.

How would you approach informing a long-term veteran employee that their retirement plan or pension has been altered or reduced?

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Can you walk through the store and give me your evaluation?

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What was the total number of KPIs you were accountable for?

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Based on your observations, how would you assess the store manager's approach to employee leadership?

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Formats, difficulty and experience

Across all 22 Sears interview reports.

Interview formats

Behavioral 66.7%
Other 15.4%
Technical 15.4%
Case 2.6%

Interview difficulty

Easy 31.8%
Average 63.6%
Difficult 4.5%

Candidate experience

Negative 18.2%
Positive 45.5%
Neutral 36.4%