Sears Hometown and Outlet Stores Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Sears Hometown and Outlet Stores.
Sears Hometown and Outlet Stores
Sales Associate
Entry Average Positive experience No offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Presentation Behavioral
I had to do this pretend sell-a-bed thing with the interviewer. Then they hit me with the fact that the store's only profit comes from credit cards, and if I didn't sell any, I'd be fired. I just left. I'm fine asking customers if they want a card, but a business that only makes money pushing cards? That place is gonna fail.
Confirmed questions1 question
- Given that all our profit comes from selling credit cards, what's your approach to getting every customer to sign up for one?
Sears Hometown and Outlet Stores
Sales Associate
Entry Average Positive experience Decline offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
It was a pretty standard interview process with about four or five questions, mostly about my experience. The hiring manager was the only person I spoke with and they were very nice. They were upfront about the company potentially shutting down soon, so they mentioned that the role might not be available for long. Even so, they did extend an offer.
Confirmed questions1 question
- Can you tell me about your retail work experience?
Sears Hometown and Outlet Stores
Sales Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical
I was interviewed by the clothing department manager, even though the job was for the appliance department. She thought I was a good candidate and told the store manager about me. Then the store manager interviewed me.
Confirmed questions1 question
- Tell me about your previous retail sales experience.
Sears Hometown and Outlet Stores Sales Associate Interview Questions
Quoted word for word from Sears Hometown and Outlet Stores interview reports.
“Given that all our profit comes from selling credit cards, what's your approach to getting every customer to sign up for one?”
Read reports →“Were you ever in a role where you worked on commission?”
Read reports →“How reliable can you be?”
Read reports →“Tell me about your availability.”
Read reports →“Tell me about your previous retail sales experience.”
Read report →“Can you tell me about your retail work experience?”
Read report →“Can you tell me about your previous customer service experience?”
Read report →Formats, difficulty and experience
Across all 7 Sears Hometown and Outlet Stores interview reports.