Schwan's Company Customer Support Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Schwan's Company.
Schwan's Company
Customer Service Manager
Manager Easy Neutral experience No offer 1 round
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral Technical
I met with the hiring manager on December 17, 2010 and it appeared to go quite well. I was told by the HM that a decision would not be made until after the holidays as he would be out for holidays. I followed up with a thank you letter, thanking him for taking the time to interview me. Unfortunately, I have not heard from him or any response since the interview. I can understand no response if I just sent an application, however they called me for an interview. It would be nice and professional of them to respond one way or another.
Confirmed questions2 questions
- Tell me about your knowledge of our company.
- What prompted your departure from your previous role?
Schwan's Company
Customer Service Manager
Manager Easy Positive experience No offer 1 round
Interview process
Recruiter call Background check
Interview formats
Behavioral
I got a call for an interview the next day. I met with the GM. He was really upfront about the job, saying it means really long hours (12+ a day), no sick pay, and almost no holiday pay. If you're sick, you have to make up the time on a Saturday. He wanted to make sure I understood everything to get the right person. He mentioned two weeks vacation after a year, but only in 1-week chunks. They'll match 401k up to 5% after the first year. I decided this role wasn't for me because I have a life outside of work. The experience was good though, because he was so honest. They basically need someone with no life outside of work.
Confirmed questions1 question
- Can you tell me about your last 15 years of experience?
Schwan's Company
Customer Service Manager
Manager Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
The phone interview went well. I have my 1 on 1 interview tomorrow. I've been researching the company and have mixed feelings due to many positive and negative reviews. I'll decide how to proceed based on how things go.
Confirmed questions2 questions
- Can you introduce yourself?
- Describe a time you didn't meet a sales goal and how you recovered from it.
Schwan's Company Customer Support Manager Interview Questions
Quoted word for word from Schwan's Company interview reports.
“How would your family feel about your long work hours, potentially 12-14 hours daily?”
Read reports →“Can you introduce yourself?”
Read reports →“Describe a time you didn't meet a sales goal and how you recovered from it.”
Read reports →“What prompted your departure from your previous role?”
Read reports →“Tell me about your knowledge of our company.”
Read report →“Can you tell me about your last 15 years of experience?”
Read report →Formats, difficulty and experience
Across all 6 Schwan's Company interview reports.