
Savers Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Savers.
Store Manager
The interview process involved two parts, which felt like a pretty standard corporate interview. The people were friendly and made me laugh. It took about two weeks to receive an offer. The training period was about 2.5 years, which was much longer than I expected. All in all, it was a good experience.
- Reflecting on your past, what would you have done differently in your previous role?
Store Manager
I applied online and a recruiter called me back the same day to set up a phone interview. It was about 30 minutes of getting to know each other and seeing if I was a good fit. I was told they weren't actually hiring for a Store Manager, but a position one level below. I was fine with that because the pay was good and they said I could advance quickly. I had to fill out another application, then we scheduled a second phone interview. This one was much longer, about two hours, and very in-depth with lots of 'tell me about a time' questions that needed to be specific to working at Savers. After that, they said they were interviewing others and I'd be contacted for an in-person interview. The recruiter was responsive via email for the first two steps, but then just disappeared. I emailed and called a few times over two weeks to get an update on my application status but got no response, so I gave up and found a job elsewhere. Almost three months later, a store manager called to schedule an in-person interview. I turned it down. So yeah, don't expect them to move fast.
- Can you share an experience where you had to manage an employee who wasn't performing well?
Store Manager
I applied online via the Savers website after seeing the posting on Indeed. A few days later, I got contacted for basic resume and experience questions. Then, I went to the local Savers for a first interview with the Retail Sales Manager. She said I'd hear back in a few days, and she called me three days later to schedule a second interview with another manager. I went back to the same store and interviewed with the other Retail Sales Manager. He asked basic questions and repeated some from the first interview, probably to check my consistency. He said I'd hear back in a few days. Four days later, the first manager called to set up a third interview with the Store Manager for later that day. The Store Manager's interview was casual, more of a chat about hobbies, interests, current events, and lasted about an hour. It seemed like they wanted to see if I was genuine and could communicate naturally. Before I left, the Store Manager scheduled another interview for me with the District Manager a few days later. The District Manager's interview was basically a review of my ratings from the other managers. We talked about my experience, my future goals, what I could contribute, and how I'd help the company grow. He offered me the job at the end, and after discussing salary, I was hired pending a background check. I would hear back in a few days and started the next week.
- The interview uses the STAR format. It's good to be updated on current events since one part of the interview was a casual chat. They want to know how much you know about what's happening globally and if you can have a genuine conversation, not just a rehearsed one. Also, know about the company, its mission, who it serves, and how each store helps the community (easily found via Google). Having some knowledge about issues affecting the local community the store serves is also beneficial.
Savers Store Manager Interview Questions
Quoted word for word from Savers interview reports.
“This is a dirty job. How do you feel about sorting through someone's trash?”
Read reports →“Do you really think you should be paid 45/50K?”
Read reports →“Can you share an experience where you had to manage an employee who wasn't performing well?”
Read reports →“Tell me about a time you had to deal with a difficult employee.”
Read reports →“Can you share an instance where you dealt with a challenging situation involving a coworker and what the resolution was?”
Read report →“Can you share an instance where you faced competing priorities? How did you manage the situation, and what was your reasoning behind your approach? What outcomes did you achieve, and looking back, is there anything you would change about how you handled it?”
Read report →“Reflecting on your past, what would you have done differently in your previous role?”
Read report →Formats, difficulty and experience
Across all 8 Savers interview reports.