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Sally Beauty Sales Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 89 interview experiences · FREE TO READ

1.6 Rounds average
Easy Typical difficulty
62.5% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Sally Beauty.

Showing 3 of 89
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Sales Associate

Sales · more than a year ago

Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

I sent in my application online and got a call a few days later for an interview. It was a pretty straightforward interview. They just asked some basic questions about when I can work and what experience I have that's relevant to the sales associate role.

Confirmed questions3 questions
  • Can you introduce yourself?
  • What are your available working times?
  • Describe your experience relevant to this sales position.
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Sally Beauty

Sales Associate

Sales · more than a year ago

Entry Average Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral

It’s a pretty simple interview process, they just hire anyone 18 and up. It would be good if you knew about hair products so you don’t get confused when talking to customers. Sometimes they might call you back for a second interview, or you might have to do an assessment to get the job. They do check your background but not a drug test.

Confirmed questions2 questions
  • Why are you interested in this position?
  • What is your knowledge of hair products?
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Sally Beauty

Sales Associate

Sales · more than a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Group Presentation
Interview formats
Behavioral Group Presentation

First you meet with the manager, and a couple hours later you may get a call to schedule a second interview with the district manager. If you're not a people person or friendly, it's best to look elsewhere. Sometimes the manager will ask other employees about your conduct when you entered the store. Being nervous is fine, but coming off as snobby is not. My advice is to dress as if you already work there; it's an easy checkmark. You'll learn a lot about hair and beauty on the job. So far, they've been good at choosing cool co-workers (I've worked at two locations). If you don't have prior hair/beauty experience, focus on customer service on your resume or vice versa. They might ask if you've been in an environment where hard work was necessary (shipment days are a lot of work but manageable) and to describe how you've worked with people/customers. Don't forget volunteer work, as that counts too. All in all, you've done SOMETHING that could contribute to their corporation, so as long as you're friendly and word your resume to align with what they're looking for, you'll be fine.

Confirmed questions3 questions
  • Have you worked in a demanding, labor-intensive setting before?
  • Can you describe situations where you've had to put in a lot of effort?
  • Tell me about your experience interacting with people and customers.

Sally Beauty Sales Associate Interview Questions

Quoted word for word from Sally Beauty interview reports.

Could you try to sell me this ceramic high heel that's designed to hold a curling iron?

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How would you make change for a customer using the least amount of coins?

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How would you manage a customer return if they don't have a receipt?

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What would you say to a customer who returned to our store claiming our product caused damage to their hair?

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What would you say if you returned to the dry cleaner's with an item that still had a stain after they tried to remove it?

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What would you do if you saw a coworker taking products from the shelf for personal use?

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Can you think of any situations that might lead you to miss work without being able to give enough notice?

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Can you demonstrate how you would sell this product (Ion repair hair mask)?

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Formats, difficulty and experience

Across all 89 Sally Beauty interview reports.

Interview formats

Behavioral 70.6%
Presentation 12.7%
Technical 5.6%
Other 5.6%
Case 4%

Interview difficulty

Easy 53.9%
Average 42.7%
Difficult 3.4%

Candidate experience

Positive 62.5%
Negative 11.4%
Neutral 26.1%