Saks OFF 5TH Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 61 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Saks OFF 5TH.
Saks OFF 5TH
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral
It was a pretty straightforward retail interview. He asked me to tell him about myself, and about my previous retail experience, of which I have little. He also asked if I would be okay working on registers and if I had any upcoming vacations or planned time off that I would need. I think it helped that I brought in a printed out version of my resume to the interview, he seemed pleasantly surprised that I had done so. I also had the opportunity to ask questions at the end of the interview where I asked his favorite/least favorite things about working there and what a typical working day would be like.
Confirmed questions4 questions
- Could you introduce yourself?
- Could you tell me about your previous retail experience?
- Are you comfortable working on registers?
Saks OFF 5TH
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral
I applied online on the HBC website and got a call back within a week. The interview was located at a hotel, because the Rideau Street store has not opened yet. Overall, the interview was pleasant and relaxed. I was interviewed in an empty lounge area, by the store director. She was very friendly and tried to make conversation with me (outside of the actual interview questions) to get to know me. This made me feel a lot more comfortable during the interview! My suggestion would be to prepare for basic behavioural questions.
Confirmed questions6 questions
- Could you tell me about yourself and walk me through your resume, detailing what you liked and disliked about past positions and how they'd apply here?
- What does good customer service mean to you, and can you share an example of when you provided it?
- Describe a time you had to handle a difficult or angry customer and explain your approach.
Saks OFF 5TH
Sales Associate
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
Applied online and then emailed my resume to the manager. The lady was pretty quick and short in her emails. I finally set up an interview date, and she didn't show up. It was a different store manager. It was fine, I just wasn't expecting that. It seemed unprofessional, especially since she never followed up with me. The man conducting the interview said if I was "(insert interviewers name here)" I would hire you right on the spot. She never called me back.
Confirmed questions6 questions
- Tell me what you know about Saks.
- What makes you want to work for Saks?
- What are your salary expectations?
Saks OFF 5TH Sales Associate Interview Questions
Quoted word for word from Saks OFF 5TH interview reports.
“What makes you interested in Saks and how important is fashion to you?”
Read reports →“What would you do if you had a customer who was not happy?”
Read reports →“How would you respond to a customer asking about the sale promotion today?”
Read reports →“What employment types, such as floater, part-time, or full-time, are you interested in?”
Read reports →“When can you start, can you provide references, and are you okay with a background check?”
Read report →“How many years have you been selling jewelry, and what's your reason for leaving your past positions?”
Read report →“How would you go about learning about the products you will be selling?”
Read report →“What does good customer service mean to you, and can you share an example of when you provided it?”
Read report →“Tell me about a time you encountered a negative customer service experience and explain how you resolved it.”
Read report →Formats, difficulty and experience
Across all 61 Saks OFF 5TH interview reports.