
rue21 Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 43 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at rue21.
Assistant Manager
I applied online through Indeed and the interview process was super easy. Within 3 days of applying, I got a call to set up an interview. I interviewed with the full-time Assistant Manager because the store manager was busy. The store manager called me back within 4 days to set up an interview with the District Manager. The interviews were really short, like 10-15 minutes. The store manager called me back within a week to see if I was still interested. They ask you questions based on your experience.
- What makes you want to work for Rue21?
- Describe your coaching style.
- What do you like about fashion?
Assistant Manager
I first submitted my interest online, and about a month later, I got a call for an in-person interview with the store manager. A few days after that, I went in, filled out a paper application, and we chatted outside the store. She asked me questions about customer service, sales goals, visual merchandising, and loss prevention, noting that rue21 is a high-theft store and managers need to know about shrink. Right after that interview, the store manager set up another interview for the next day with the district manager. He asked the same questions, which made it easier since I knew what to expect. They offered me the job the day after that.
- Can you share an instance where you delivered exceptional customer service?
Assistant Manager
You can apply online, but to get the application to the store you want, you should apply in store. The SM reviews applications weekly and calls to set up an interview. If you apply for a management position, you will interview twice. First with the SM, then with the DM if the SM wants you in the store. After the interview, it can take up to a week to know if you got the job or not. If so, you come in and fill out the new hire paperwork.
- How would you handle a disagreement with another manager or your store manager?
rue21 Manager Interview Questions
Quoted word for word from rue21 interview reports.
“How would you handle a situation where you suspect someone has stolen clothes from a fitting room?”
Read reports →“In your opinion, is shrink a significant issue in the retail industry?”
Read reports →“What action would you take if you observed an employee engaged in theft?”
Read reports →“Can you explain what you know about shrinkage reports?”
Read reports →“Can you define leadership and explain its significance to you?”
Read report →“How would you handle a situation where a customer is unhappy in the store and is complaining to other customers?”
Read report →“How would you address a situation where an employee isn't performing their duties?”
Read report →“Since management positions have flexible hourly pay, are you open to negotiating your pay?”
Read report →“Which is more crucial: focusing on tasks or prioritizing customer service?”
Read report →Formats, difficulty and experience
Across all 43 rue21 interview reports.