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rue21 Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 43 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
74.4% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at rue21.

Showing 3 of 43
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rue21

Assistant Manager

Operations · more than a year ago

Mid Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Background check Offer
Interview formats
Behavioral Technical

I applied online through Indeed and the interview process was super easy. Within 3 days of applying, I got a call to set up an interview. I interviewed with the full-time Assistant Manager because the store manager was busy. The store manager called me back within 4 days to set up an interview with the District Manager. The interviews were really short, like 10-15 minutes. The store manager called me back within a week to see if I was still interested. They ask you questions based on your experience.

Confirmed questions5 questions
  • What makes you want to work for Rue21?
  • Describe your coaching style.
  • What do you like about fashion?
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rue21

Assistant Manager

Operations

Manager Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Presentation Offer
Interview formats
Behavioral Technical

I first submitted my interest online, and about a month later, I got a call for an in-person interview with the store manager. A few days after that, I went in, filled out a paper application, and we chatted outside the store. She asked me questions about customer service, sales goals, visual merchandising, and loss prevention, noting that rue21 is a high-theft store and managers need to know about shrink. Right after that interview, the store manager set up another interview for the next day with the district manager. He asked the same questions, which made it easier since I knew what to expect. They offered me the job the day after that.

Confirmed questions1 question
  • Can you share an instance where you delivered exceptional customer service?
rue21 logo
rue21

Assistant Manager

Operations

Manager Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Technical

You can apply online, but to get the application to the store you want, you should apply in store. The SM reviews applications weekly and calls to set up an interview. If you apply for a management position, you will interview twice. First with the SM, then with the DM if the SM wants you in the store. After the interview, it can take up to a week to know if you got the job or not. If so, you come in and fill out the new hire paperwork.

Confirmed questions1 question
  • How would you handle a disagreement with another manager or your store manager?

rue21 Manager Interview Questions

Quoted word for word from rue21 interview reports.

How would you handle a situation where you suspect someone has stolen clothes from a fitting room?

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In your opinion, is shrink a significant issue in the retail industry?

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What action would you take if you observed an employee engaged in theft?

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Can you define leadership and explain its significance to you?

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How would you handle a situation where a customer is unhappy in the store and is complaining to other customers?

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How would you address a situation where an employee isn't performing their duties?

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Since management positions have flexible hourly pay, are you open to negotiating your pay?

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Which is more crucial: focusing on tasks or prioritizing customer service?

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Formats, difficulty and experience

Across all 43 rue21 interview reports.

Interview formats

Behavioral 56.6%
Technical 26.3%
Other 10.5%
Case 3.9%
Group 1.3%

Interview difficulty

Easy 44.2%
Average 48.8%
Difficult 7%

Candidate experience

Positive 74.4%
Negative 11.6%
Neutral 14%