Rubio's Restaurants Operations Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Rubio's Restaurants.
Rubio's Restaurants
Shift Leader
Mid Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Group Offer
Interview formats
Behavioral Group Other
The interview was super quick, easy, and straightforward. There were two interviews: one with a Shift Leader and another with the general manager. It all happened right there at the restaurant. Sometimes you might get both interviews done on the same day, but more often than not, they'll have you come back a few days later. Each interview has about 10 questions.
Confirmed questions1 question
- Can you share an instance where you had to lead a team or group?
Rubio's Restaurants
Shift Leader
Manager Average Negative experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen Offer
Interview formats
Behavioral Technical
Applied for a Shift Lead role that was posted on Indeed for $22/hour, then applied on the Rubio's corporate website. Got texted by the store manager to set up an interview, which I did. Aced the interview, but then got ghosted for a week. The store manager said the District manager was handling internal hiring paperwork. Got ghosted for a second week. Then I noticed a new Shift Lead job posting for $16/hour at the same address. Got an offer letter for $16/hour even though all previous communications stated $22/hour. I gave the manager one chance to fix the "mistake" by asking them to correct the starting wage on the offer. I texted the manager a screenshot of the $22/hour job posting to call them out on their lies since they claimed "$22 per hour is the California wage." I politely rescinded my application via text, stating I value my integrity and won't work for disrespectful employers, preferring to find a job with managers who treat me with basic respect. I then wrote a review on Glassdoor because it's required to view salary reviews.
Confirmed questions1 question
- What would be your step-by-step process for coaching an employee who is not complying with corporate policies, especially if they continue to disregard them (e.g., improper knife handling and PPE use)?
Rubio's Restaurants
Shift Leader
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Behavioral
I only finished one of the two part interview. The first one was over the phone, and I am going to my second interview tomorrow and meeting with the GM.
Confirmed questions5 questions
- Can you share an instance where you mediated a conflict between colleagues?
- Tell me about a time you delivered excellent customer service.
- In your own words, what are the responsibilities of a shift leader?
Rubio's Restaurants Operations Manager Interview Questions
Quoted word for word from Rubio's Restaurants interview reports.
“In five years, where do you envision yourself?”
Read reports →“What would be your step-by-step process for coaching an employee who is not complying with corporate policies, especially if they continue to disregard them (e.g., improper knife handling and PPE use)?”
Read reports →“In your own words, what are the responsibilities of a shift leader?”
Read reports →“How do you prioritize tasks when managing your shift?”
Read reports →“Can you share an instance where you mediated a conflict between colleagues?”
Read report →“Tell me about a time you delivered excellent customer service.”
Read report →“Can you share an instance where you had to lead a team or group?”
Read report →“What's your approach to organizing and preparing for a shift?”
Read report →“Can you share an experience where you had to manage a conflict between coworkers? What was your approach?”
Read report →Formats, difficulty and experience
Across all 7 Rubio's Restaurants interview reports.